Kristina Caissie
Groveland
Summary
Accomplished professional with expertise in inventory control and merchandising, honed at Kroger Distribution Center. Proven track record in enhancing customer satisfaction through attention to detail and relationship building. Successfully increased sales by 20% through strategic planning and organization. Adept at mentoring teams and fostering collaboration to achieve shared goals.
Overview
9
9
years of professional experience
Work History
Personal Shopper/Inventory Control Specialist
Kroger Distribution Center
09.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Lead Merchandiser
Lowes Hardware
11.2021 - 02.2024
- Streamlined inventory management by implementing efficient tracking systems and conducting regular audits.
- Increased sales by developing visually appealing merchandise displays and promotional materials.
- Assessed store layouts to identify opportunities for improved traffic flow and increased sales potential.
- Coordinated seasonal changeovers, efficiently transitioning merchandise displays from one season to the next without disrupting the overall shopping experience.
- Maintained strong relationships with store personnel, fostering collaboration in support of shared goals for success in merchandising efforts.
Garden Center Merchandiser
Gardenvision
02.2017 - 11.2021
- Developed visually appealing product displays to enhance customer engagement and promote seasonal items.
- Conducted regular inventory assessments to ensure optimal stock levels and reduce excess products.
- Executed promotional plans that effectively highlighted new arrivals and seasonal offerings to drive sales.
- Collaborated with team members to streamline merchandising processes and improve store layout efficiency.
- Maintained accurate records of product sales and customer feedback to assist in future merchandising decisions.
- Trained new staff on product knowledge and merchandising standards to ensure consistent customer service.
- Analyzed sales trends to identify successful products and inform future inventory decisions.
- Ensured compliance with safety and operational standards throughout the garden center.
Education
High School Diploma -
Nashua High School
Nashua, NHSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Customer relations
- Verifying order accuracy
- Payment processing
Timeline
Personal Shopper/Inventory Control Specialist
Kroger Distribution Center
09.2024 - Current
Lead Merchandiser
Lowes Hardware
11.2021 - 02.2024
Garden Center Merchandiser
Gardenvision
02.2017 - 11.2021
High School Diploma -
Nashua High School