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Kristina Carmean
Ulta Beauty Advisor
Traverse City,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
years of professional experience
5
years of post-secondary education
Work History
Ulta Beauty Traverse City, MI
Beauty Advisor
08.2021 - Current
Job overview
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Recommended specific hair and beauty products to meet individual customer needs.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Chateau ChantalTraverse City, MI
Wine Server
06.2020 - 10.2022
Job overview
- Determined customer preferences to suggest appropriate wine and increase sales.
- Maintained customer satisfaction with timely service
- Maintained clean and organized bar area.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Carried out complete opening, closing and shift change duties to keep winery working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Cuppa Joe Traverse City, MI
Barista
10.2014 - 08.2021
Job overview
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
Comfort Keepers Home CareTraverse City, MI
Companion Aide
04.2016 - 12.2016
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
- Completed regular check-ins and progress report for each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Northwestern Michigan CollegeTraverse City, MI
N/A from Spanish And French
08.2011 - 05.2013
Traverse City Central High School Traverse City
High School Diploma from Foreign Languages
09.2007 - 06.2010
Skills
Attention to Detail
Flexible and Adaptable
Organization
Retail background
Cash register operation
Display arrangements
Training and Development
Interests
Pets
Comedy
Romantic comedy
Timeline
Beauty Advisor
Ulta Beauty
08.2021 - Current
Wine Server
Chateau Chantal
06.2020 - 10.2022
Companion Aide
Comfort Keepers Home Care
04.2016 - 12.2016
Barista
Cuppa Joe
10.2014 - 08.2021
Northwestern Michigan College
N/A from Spanish And French
08.2011 - 05.2013
Traverse City Central High School
High School Diploma from Foreign Languages
09.2007 - 06.2010