Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
15
15
years of professional experience
Work History
Sales Manager
State Farm Insurance Inc
03.2020 - Current
Developed and executed sales strategies to enhance market penetration and revenue growth.
Led cross-functional teams to optimize customer engagement initiatives and improve service delivery.
Analyzed market trends and competitor activities to inform strategic decision-making processes.
Trained and mentored junior sales staff, fostering skill development and team performance.
Implemented CRM systems to streamline sales processes and track customer interactions effectively.
Monitored key performance indicators to assess sales effectiveness and adjust strategies accordingly.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Manager
Iron Fish Distillery
04.2017 - 02.2020
Led cross-functional teams to enhance operational efficiency and streamline processes.
Developed and implemented strategic initiatives to improve service delivery and customer satisfaction.
Mentored staff, fostering professional development and promoting a culture of continuous improvement.
Oversaw budgeting and resource allocation, ensuring optimal utilization of assets and workforce.
Implemented training programs aimed at elevating team skills and knowledge in industry best practices.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Distributor Sales Manager
Northern United Brewing Company
05.2016 - 04.2017
It was my responsibility to educate prospective buyers and our Northern Michigan distributor partners about our products. It was my duty to participate in events throughout Northern Michigan, to share the stories and philosophies about Northern United Brewing Company with the general public and prospective accounts.
Developed strategic partnerships with distributors to enhance market penetration and brand visibility.
Analyzed sales data to identify trends and optimize distribution strategies for increased revenue.
Led training sessions for distributor sales teams to improve product knowledge and sales techniques.
Sales Representative
State Farm Insurance Inc
03.2025 - Current
Developed and maintained strong client relationships to drive repeat business and customer loyalty.
Conducted market research to identify emerging trends and optimize sales strategies.
Collaborated with cross-functional teams to streamline processes and enhance customer experience.
Trained and mentored junior sales representatives, fostering a culture of continuous improvement.
Packaging Team Member
Northern United Brewing Company
01.2016 - 05.2016
My duties included monitoring the quality of the beer while it was packaged. It was important to remain disciplined in this fast pace environment and to observe any mistakes made before the beer was delivered to our distributor partners.
Operated packaging machinery to ensure efficient production flow.
Conducted quality checks on finished products for adherence to standards.
Implemented improvements in packaging methods, enhancing operational efficiency.
Trained new hires on safety protocols and equipment usage procedures.
Host/Server/Bartender/Bar-back
Jolly Pumpkin Café and Brewery
04.2011 - 01.2016
My duties included providing excellent customer service to our guests. I volunteered my time to participate in various events that helped promote the philosophies and practices of our Executive Chef and General Manager.
Welcomed and seated guests, ensuring optimal dining experience through attentive service.
Managed reservation systems to efficiently coordinate guest flow during peak hours.
Trained new staff on customer service standards and operational procedures.
Collaborated with kitchen and bar staff to address guest needs promptly.
Handled customer inquiries and complaints, providing effective solutions for satisfaction.
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services