Open To Work
Verified
This profile is verified using an email address.
Kristina Davila
Shawnee
Work Preference
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
Work History
Patient Coordinator
Midwest OMS
Leawood
01.2025 - 07.2026
- Coordinated patient appointments, optimizing schedules to reduce wait times.
- Resolved patient inquiries and complaints promptly and empathetically.
- Maintained accurate patient records, supporting data integrity for improved patient care.
- Handled incoming phone calls, directing them to appropriate departments swiftly.
- Explained policies, procedures, and services, enhancing patient understanding and satisfaction.
- Assisted patients with insurance verification and financial arrangements.
- Accessed programs to establish appropriate payment strategies based on patient needs.
- Ensured HIPAA compliance in protecting confidential patient information.
Treatment/Insurance/Billing Services Coordinator
Dr. Thomas Faerber
Overland Park
10.2021 - 11.2024
- Explained patient benefits, addressed insurance concerns, and managed disputes to enhance patient understanding and satisfaction.
- Processed invoice payments and recorded data in account database while investigating past due invoices and delinquent accounts to improve revenue collection and reduce outstanding accounts.
- Verified and posted account transactions to maintain accurate accounting ledgers.
- Scheduled surgeries for CRNAs
Lead Clinical Assistant
Dr Dale Cipra ClearChoice Implants
Overland Park
04.2014 - 04.2021
- Provided compassionate support to patients prior to procedures, easing anxiety through attentive listening.
- Delivered basic care to patients in supportive environment, promoting comfort and well-being.
- Managed inventory for front office and examination rooms, ensuring timely restocking of supplies to maintain operational flow.
Affiliations
- Enjoyed coaching my kids in volleyball, now wonderful to be able to watch the matches that my daughter coaches. Enjoying traveling to watch volleyball tournaments of my granddaughters.
Timeline
Patient Coordinator
Midwest OMS
01.2025 - 07.2026
Treatment/Insurance/Billing Services Coordinator
Dr. Thomas Faerber
10.2021 - 11.2024
Lead Clinical Assistant
Dr Dale Cipra ClearChoice Implants
04.2014 - 04.2021