Kristina Dealmonte
Menifee,USA
Summary
Highly motivated employee, with the desire to take on new challenges. Has strong work ethic, adaptability, and interpersonal skills. Can work effectively unsupervised and quickly master new skills. Has excellent customer service, multitasking, and time management abilities. Is Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Lifeguard
Premier Aquatics
Menifee, CA
03.2023 - 06.2025
- Signed and checked out patrons from the facility
- Filled out daily procedure sheets
- Filled out incident reports and submitted them to supervisor.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Enforced all safety regulations and rules to patrons and deescalate patron interactions
- Provided friendly customer service to guests and addressed concerns.
- Monitored over 200 guests and helped manage a team of 7 daily
- Monitored facilities for signs of distress and acted immediately in emergencies to alleviate potential injuries or fatalities.
Patient Care Specialist
Denteractive
Newport, CA
06.2022 - 01.2024
- Answered calls, and sent voicemails to patients
- Managed over 100 customer calls daily
- Scheduled appointments, and kept track of the patient information
- Assisted with getting the patient connected for a Tela-dentistry visit
- Assisted with finding a doctor for the patient and helping them make the appointment
- Offered dental plans and helped patients buy dental plans that were best suited for them
- Troubleshooted payment links and methods, and website malfunctions for doctors and patients.
Education
Bachelor Of Science - Biochemistry
Cal State University San Marcos
San Marcos, CA06.2027
Skills
- Conflict management
- Customer service
- Excellent communication
- Team management
- Organization
- Incident Reporting
Languages
Spanish - Limited
Timeline
Lifeguard
Premier Aquatics
03.2023 - 06.2025
Patient Care Specialist
Denteractive
06.2022 - 01.2024
Bachelor Of Science - Biochemistry
Cal State University San Marcos
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