Kristina Doering
Vancouver
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operations Manager
Strides Therapeutic Services
Vancouver, WA
09.2023 - Current
- Managed staffing through recruitment, selection, onboarding, training, and disciplinary action to align workforce with operational needs.
- Facilitated annual performance review process for all staff members, providing constructive feedback and setting tangible goals for professional growth.
- Processed billing transactions efficiently using electronic invoicing systems.
- Maintained organized documentation of invoices and payment histories for audits.
- Coordinated scheduling efforts across multiple departments to enhance operational efficiency.
- Developed and maintained scheduling templates that streamlined appointment management processes.
Senior Behavior Therapist
Center For Autism And Related Disorders, Inc.
Vancouver, WA
09.2017 - 09.2023
- Executed behavior plans developed by BCBAs to ensure effective therapy delivery.
- Monitored client progress and adjusted strategies for effectiveness.
- Trained staff in therapeutic techniques and behavior management, improving overall care quality.
- Coordinated incoming phone calls to provide timely support for clients and staff.
- Adhered to confidentiality policies to protect client information.
Clinical Administrative Coordinator
Center For Autism And Related Disorders, Inc.
Vancouver, WA
10.2017 - 08.2023
- Assisted with the coordination of scheduling and maintaining patient appointments.
- Coordinated clerical support for department employees, ensuring efficient workflow.
- Developed system for tracking vacation and leave requests, maintaining seamless operations.
- Reduced staff overtime with effective shift planning and coordination.
- Fostered positive relationships with clients by efficiently addressing scheduling changes and requests.
Education
High School Diploma -
Heritage High School
Vancouver, WASkills
- Problem-solving
- Attention to detail
- Office management
- Office administration
- Billing
- Payroll processing
Certification
Board Certified Autism Technician, 2022-06, 2024-06
Timeline
Operations Manager
Strides Therapeutic Services
09.2023 - Current
Clinical Administrative Coordinator
Center For Autism And Related Disorders, Inc.
10.2017 - 08.2023
Senior Behavior Therapist
Center For Autism And Related Disorders, Inc.
09.2017 - 09.2023
High School Diploma -
Heritage High School