Kristina Dubuque
Somerville,MA
Summary
Well-qualified supervisor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Maids For Service
Boston, MA
07.2021 - Current
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Managed day-to-day business operations.
- Charted and executed marketing strategies to gain new clients.
- Used time management and efficient cleaning methods to meet deadlines.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Handled equipment, chemicals and materials properly and with caution.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Assistant HR Manager
Primary Medical Center & Walk-in
East Providence, RI
08.2018 - Current
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Managed employee disputes by employing conflict resolution techniques.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maximized team productivity with employee training in best practices and regulatory protocols
Executive Assistant to the Managing Director
Massachusetts Division Of Marine Fisheries
Boston, MA
03.2015 - 08.2016
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Litigation Legal Assistant
Suffolk County Sheriff's Department
Boston, MA
03.2014 - 03.2016
- Completed electronic court filings at state and federal levels.
- Maintained litigation database and document organization for legal cases.
- Designed documents in program, creating or adding fields for reviewers, searches and indexes.
- Used document review tools to discover and inspect records.
- Revised and finalized letters, briefs and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Title Examiner
Hennessey & Macinnis
Boston, MA
07.2012 - 01.2014
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Prepared closing disclosures, post-closing records and disbursements.
- Searched and analyzed real estate records.
- Audited Registry of Deeds documents, noted issues and pursued resolutions in order to facilitate closing processes.
- Prepared property reports.
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Contacted appropriate agencies to complete searches, order records and obtain documents
- Prepared property reports
Education
Accelerated Program - Paralegal Studies
Boston University
Boston, MA01.2016
High School Diploma -
Somerville High School
Somerville, MA06.2012
Skills
- Policy Improvement Recommendations
- Hiring Trends and Analysis
- Drafting and Administering Contracts
- Labor Relations Coordination
- Problem Solving
- Payroll Management
- Hiring and Firing
- Employment Record Verification
- Coaching and Mentoring
- Leadership Training and Development
- Operations Management
- Candidate Sourcing
- Payroll coordination
Languages
Greek
Timeline
Owner/Operator
Maids For Service
07.2021 - Current
Assistant HR Manager
Primary Medical Center & Walk-in
08.2018 - Current
Executive Assistant to the Managing Director
Massachusetts Division Of Marine Fisheries
03.2015 - 08.2016
Litigation Legal Assistant
Suffolk County Sheriff's Department
03.2014 - 03.2016
Title Examiner
Hennessey & Macinnis
07.2012 - 01.2014
Accelerated Program - Paralegal Studies
Boston University
High School Diploma -
Somerville High School