KRISTINA FRANCIS
Overview
7
7
years of professional experience
Work History
Admissions Coordinator and Prn CNA
NHC Maury Transitional Care Center
01.2024 - 09.2025
- Managing the intake process for new residents, acting as a primary point of contact for prospective residents and their families.
- Screening applicants, coordinating with healthcare providers and insurance companies, completing admissions paperwork.
- Verifying financial and medical information, conducting facility tours, and maintaining patient confidentiality and facility records.
Eligibility Counselor/Case Worker
DHS State of Tennessee
Columbia, TN
05.2023 - 01.2024
- Provides case management for families applying for SNAP, Families First and TennCare assistance.
- Manage intake workload.
- Adheres to rules and regulations set by the State of Tennessee.
- Gathers income data and decides eligibility based on various factors and needs.
Senior Lead Processor
Citizens Bank
Franklin, TN
10.2018 - 11.2022
- Specialize in Government Loans, FHA and VA.
- Able to carry a large pipeline of 60 plus loans and efficiently close 20 plus loans a month.
- Manage all mortgage loans accurately and effectively during all facets of the lending process.
Timeline
Admissions Coordinator and Prn CNA
NHC Maury Transitional Care Center
01.2024 - 09.2025
Eligibility Counselor/Case Worker
DHS State of Tennessee
05.2023 - 01.2024
Senior Lead Processor
Citizens Bank
10.2018 - 11.2022