KRISTINA FREUND
Singlenesting.com
Fairfield,CT
15
years of professional experience
Well-qualified People Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further business goals. Ready to leverage training and experience to take on new professional challenges.
Work History
SUBSTITUTE TEACHER
1 Year 1 Month- Deliver lesson plans, maintain classroom routines and support student learning across varied grade levels.
- Manage classroom behavior, reinforce expectations and create a respectful, focused learning environment.
- Adapt quickly to new classrooms, schedules and instructional materials with minimal guidance.
- Facilitate seamless classroom operations during teacher absences, ensuring continuous adherence to academic curriculum and standards.
- Maintain detailed attendance records and uphold district policies and safety protocols across diverse classroom environments.
- Execute comprehensive lesson plans effectively across multiple grade levels and subject areas.
- Proactively address behavioral dynamics to maintain a positive, structured and safe learning environment.
- Engage early childhood learners through interactive literacy activities and story reading to foster foundational reading skills.
FOUNDER & CHIEF EDITOR
7 Years 6 Months- Direct business strategy, brand positioning and long-term growth priorities for online platform.
- Develop website content, product messaging and user experience improvements to strengthen audience engagement.
- Manage day-to-day operations, including planning, scheduling and workflow coordination across business functions.
- Analyze market trends and customer feedback to refine offerings and improve service relevance.
- Author high-quality, engaging content tailored to target audience demographics and brand positioning.
- Produce and curate compelling visual assets and photography to enhance article engagement and overall aesthetic appeal.
- Design and execute strategic marketing campaigns within budget constraints to maximize ROI and platform reach.
- Develop, oversee and maintain a comprehensive editorial calendar to ensure consistent, timely content publishing.
- Analyze website metrics and user behavior analytics to refine content strategy and increase audience retention.
- Define brand vision, long-term operational strategy and key growth initiatives for digital platform expansion.
- Implement organic SEO best practices to boost search engine rankings and increase domain authority.
- Design, edit and distribute branded social media promotional assets across key digital channels.
- Plan, strategize and execute platform launch and promotional initiatives.
- Collaborate closely with web developers to strategize, design and launch full brand refreshes and website redesigns.
REAL ESTATE REFERRAL AGENT
5 Months- Built and nurtured professional network relationships to identify potential real estate buyers and sellers.
- Conducted thorough consultations to evaluate prospective clients' specific property needs and financial timelines.
- Strategically matched clients with active real estate agents based on specialized market expertise and personality alignment.
REALTOR
4 Years 5 Months- Guided buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Drafted contracts outlining terms of property sales and purchases.
- Compared recently sold area properties to determine competitive market prices.
- Advertised client properties through websites, social media and real estate guides.
- Wrote contracts to outline sales and purchases of properties.
- Conducted comprehensive market analysis to pinpoint investment opportunities.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Performed home evaluations and developed competitive market analyses for individual homes.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Performed home evaluations and developed competitive market analyses for individual homes.
- Advised and informed prospective clients on current market activities and conditions.
- Facilitated communication between buyers and sellers to negotiate favorable prices and contract terms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Maintained connections with clients to encourage repeat business and referrals.
BENEFITS SPECIALIST (CONTRACT)
1 Year 4 Months- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Verified accuracy of employee benefits enrollment and entered data into ADP to ensure compliance and streamline processing.
- Checked employees' benefits enrollment for accuracy and inputted all data into ADP.
- Led Corporate Perks initiative: identified and recommended vendors, managed implementation and led in employee communications of rollout and internal resources.
- Oversaw production of video communications for well-being, financial wellness, and open enrollment webinars to enhance employee engagement and information accessibility.
- Processed 50 to 100 employee verifications weekly in compliance with company policy. per week according to company policy.
- Processed 50 - 100 Employee Verifications per week according to company policy.
SR HUMAN RESOURCES OPERATIONS ANALYST (CONTRACT)
7 Months- Documented business processes and analyzed procedures to meet evolving business needs.
- Facilitated company merger transition involving benefits, coordinating employee and vendor communications and collecting data for reporting to new parent company.
- Conducted open enrollment communications and tested database systems for 500+ employee rollout.
- Documented business processes and analyzed procedures to align with changing business needs.
HUMAN RESOURCES MANAGER
3 Years 11 Months- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in a timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Managed payroll and benefits for employees across multiple locations, reducing financial discrepancies through meticulous oversight.
- Facilitated onboarding sessions and on-the-job training for new hires, enhancing employee knowledge and skills for their positions.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Devised hiring and recruitment policies for 100+ employee company.
- Coordinated technical training and personal development classes for staff members.
- Liaised between multiple business divisions to improve communications.
HUMAN RESOURCES COORDINATOR
2 Years 7 Months- Coordinated HR functions focusing on accurate record keeping, efficient data entry, and essential HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Resolved employee inquiries and complaints related to policy and benefits, ensuring employee satisfaction and compliance.
- Maintained human resources information system and kept employee files up to date and accurate for 150 person organization.
- Facilitated employee relations initiatives to foster retention and promote a welcoming, inclusive work culture.
Education
Master of Arts - Medieval Studies
Bachelor of Arts - English
Skills
Employee Relations
Recruiting
HRIS
Employee Benefits
Payroll
Client Relations
Communication
Relationship management
Marketing and Advertising
Client Presentations
Contract Negotiation
Market Research
Database Management
Interests
Blogging
reading
nature walking and other creative endeavors.
Timeline
REAL ESTATE REFERRAL AGENT
Coldwell Banker Realty Referral Network
12.2025 - 05.2026Read More
SUBSTITUTE TEACHER
Fairfield Public Schools
10.2025 - CurrentRead More
REALTOR
Coldwell Banker
07.2021 - 12.2025Read More
BENEFITS SPECIALIST (CONTRACT)
Factset Research Systems Inc
07.2019 - 11.2020Read More
FOUNDER & CHIEF EDITOR
Singlenesting.com
05.2019 - CurrentRead More
SR HUMAN RESOURCES OPERATIONS ANALYST (CONTRACT)
Navigators Group, Inc.
09.2018 - 04.2019Read More
HUMAN RESOURCES MANAGER
Chalk & Vermilion Fine Arts
09.2014 - 08.2018Read More
HUMAN RESOURCES COORDINATOR
Vitec Videocom Inc.
10.2011 - 05.2014Read More
University of Connecticut
Bachelor of Arts from English
Read More
University of Reading
Master of Arts from Medieval Studies
Read More
ADDITIONAL INFORMATION
I see the big picture and have an eye for the details!