Kristina Gard
Lakeport,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress/Server
On The Water Front
Lakeport, CA
11.2024 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Effectively handled customer inquiries, concerns, or complaints in a professional manner to ensure guest satisfaction
- Coordinated with host/hostess team to manage waitlist efficiently during peak hours while ensuring optimal guest flow
- Supported fellow team members during busy periods by assisting with tasks such as refilling condiments or running food orders when necessary
Waiter/Server
Blue wing saloon
Upper Lake, CA
05.2023 - 10.2024
- Consistently earned positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 6-11 tables
- Provided recommendations on menu items based on customer preferences and dietary restaurant
- Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
- Trained new staff members on restaurant procedures, menu items, and customer service standards
Waitress and Bartender
Running Creek Casino
01.2019 - 01.2020
- Waitress
- Bartender
- Cashier (when needed)
Certification
- Food Handler Certification, 08/01/23, 08/01/26
- RBS, 08/01/23, 08/01/25
Timeline
Waitress/Server
On The Water Front
11.2024 - Current
Waiter/Server
Blue wing saloon
05.2023 - 10.2024
Waitress and Bartender
Running Creek Casino
01.2019 - 01.2020