Years of professional experience in restraunt industry
Miranda Kirby
Wright City,USA
Summary
Dedicated professional with over four years of experience in customer service, retail, and food service, showcasing expertise in cash handling, team training, and conflict resolution. Currently pursuing a degree in Criminal Justice, with a strong interest in applying communication, organizational, and problem-solving skills within a positive, team-oriented environment. Committed to contributing to organizational success while fostering personal growth and development. Open to relocation opportunities between O'fallon, MO, and Warrenton, MO.
Overview
5
5
2
2
Management in restraunt industry
Work History
Waitress/Server
Pistol pats
Grove, OK
04.2021 - 07.2025
- Took customer orders accurately and served food and drinks promptly
- Oversaw cash management and payment processing using POS system, emphasizing precision and accuracy in all transactions.
- Developed and implemented training programs for new hires, improving service quality
- Resolved customer complaints quickly to ensure a positive dining experience
- Implemented upselling techniques among waitstaff.
- Trained staff on proper food handling procedures to maintain health code compliance
- Maintained a clean and organized work environment to support team efficiency
- Worked collaboratively with team members to deliver excellent customer service
- Managed scheduling and communication for executive team, enhancing operational efficiency.
Education
No Degree - Criminal Justice
South University
Savannah, GA01-2028
High school diploma - undefined
epic charter schools
Tulsa, OK05.2023
Skills
- Management
- Customer service
- Food service
- Food safety
- Phone etiquette
- Restaurant experience
- Teamwork
- Communication skills
- Retail math
- POS
- Childcare
- Cash handling
- Sales
Certification
- Driver's License
- April 2024 to Present
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Promoted to manager after only three months of waitressing for exceptional performance.
Timeline
Waitress/Server
Pistol pats
04.2021 - 07.2025
High school diploma - undefined
epic charter schools
No Degree - Criminal Justice
South University