Anahi Sevilla-Burks
Vancouver,WA
Summary
Versatile and energetic worker with a background in hospitality and direct support care. Excels at adapting to changing tasks, learning, learning new systems fast, and maintaining a positive, high-energy approach in demanding work settings.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Waitress/Server
Dennys Restaurant
Sunnyside, Washington
05.2026 - Current
- Took and processed orders accurately using point-of-sale system.
- Handled cash transactions and operated the point-of-sale system effectively.
- Managed cash transactions and balanced cash drawer at the end of shifts.
- Managed customer inquiries and resolved concerns promptly and professionally.
- Trained new servers on menu and service protocols.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Waitress
China Wok
Sunnyside, Washington
04.2026 - Current
- Gathered and confirmed food and drink orders, providing accurate delivery to enhance guest experience.
- Delivered meals to customers, ensuring timely service and satisfaction.
- Collaborated with team members to enhance guest experiences during peak hours.
- Cultivated positive relationships with regular customers through engaging conversations, fostering loyalty.
- Maintained cleanliness of dining space for guest comfort and restocked supplies according to demand.
Direct Support Professional(DSP)
Community Living
Sunnyside, WA
10.2024 - 05.2026
- Managed crises and de-escalated conflicts to ensure safety and stability., CPR and First Aid Certification
- Advocated for patients with resilience and patience in challenging situations to ensure their needs were met.
- Financial management, Medication management, Care documentation
- Performed tasks designated by nursing staff to improve care delivery.
Hostess/Waitress
China Wok
Sunnyside, WA
02.2019 - 04.2025
- Basic math, Verbal communication, Excellent customer service
- Resolved customer conflicts, ensuring satisfaction and loyalty., Collaborated with team members to streamline project processes., Persisted in meeting project objectives, overcoming obstacles.
Waitress
Sakura Teriyaki & Sushi
Sunnyside, WA
07.2017 - 03.2018
- Memorized and communicated menu items to assist customers in making informed dining choices.
- Resolved customer complaints to enhance satisfaction and ensure repeat business.
- Facilitated smooth operations by managing multiple tasks in a high-pressure environment.
Ranch Worker
RiverView Ranch
Alberton, MT
08.2016 - 12.2016
- Managed livestock health and well-being through regular monitoring and care
- Applied physical strength and stamina to perform labor-intensive tasks effectively
- Performed thorough indoor and outdoor cleaning and landscaping services to maintain property standards
Education
Diploma -
Sunnyside High School
Sunnyside06-2017
Skills
- POS system management
- Financial transaction management
- Customer service
- Crisis management
- Time management
- Organization
- Attention to detail
- Adaptability
- Teamwork
- Leadership
- Problem-solving
- Communication
Certification
- Core basic training 388-829 WAC 30hrs
- Core basic training 40hrs
- Nurse delegation core 9hrs
Timeline
Waitress/Server
Dennys Restaurant
05.2026 - Current
Waitress
China Wok
04.2026 - Current
Direct Support Professional(DSP)
Community Living
10.2024 - 05.2026
Hostess/Waitress
China Wok
02.2019 - 04.2025
Waitress
Sakura Teriyaki & Sushi
07.2017 - 03.2018
Ranch Worker
RiverView Ranch
08.2016 - 12.2016
Diploma -
Sunnyside High School