Kristina Harper

• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Coordinated with referring facilities to meet standards for follow-up processes.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Built and updated [Software] tracking spreadsheets for customer data tracking.
• Handled daily scheduling tasks and provided administrative support for [Type] department.
• Completed accurate daily [Type] documents, reports and invoices.
• Implemented paperless filing system for over [Number] departments.
• Scheduled appointments and provided [Number] follow-up calls to clients [Timeframe].

• Resolved customer inquiries and complaints, ensuring high satisfaction levels.
• Assisted in product returns and exchanges, maintaining compliance with store policies.
• Collaborated with team members to streamline checkout processes, enhancing efficiency.
• Mentored new staff on customer service protocols and company standards.

• Supported classroom activities by assisting with lesson preparation and material organization.
• Facilitated small group instruction to enhance student understanding of core subjects.
• Monitored student behavior and provided guidance to promote a positive learning environment.
• Collaborated with lead teachers to develop individualized education plans for diverse learners.
• Assisted in assessing student progress and providing feedback to support academic growth.
• Implemented classroom management strategies to maintain focus and engagement among students.

Unloading and Loading the trucks

Packing and sorting packages.