Kristina Jones
Louisville,KY
Summary
Enthusiastic, adaptive, and hard-working graduate, looking to bring my five+ years of administrative management, business operations and customer service skillsets to a fast-paced and professional work environment.
Overview
15
15
years of professional experience
Work History
Operations Manager
Paws Pet Care LLC
11.2017 - Current
- Communicate with prospective clients
- Confirm new client sales and schedules
- Set up personal profiles and schedules for new clients
- Oversee all hired contractors in their day-to-day duties
- Train new contractors
- Oversee and execute all client and contractor requests
- Process payroll weekly
- Process client billing weekly
- Account management
- Billing management
Contractor
Paws Pet Care LLC
06.2014 - Current
- Maintain a relationship with clients while meeting all of their individual needs pertaining to their animals
- Supervise and care for animals with specific client instruction
Receptionist
Baptist Health Urgent Care (PMC Urgent Care)
02.2017 - 11.2017
- Greet and welcome patients
- Answer and direct calls
- Obtain necessary patient and insurance information
- Scan and sort documents
- Schedule appointments
- Insurance billing and collecting payments
- Following up with patients as directed
Education
Bachelor's Degree - Criminal Justice
University of Louisville
Louisville, Kentucky12.2023
Associates of Applied Science - Criminal Justice
Jefferson Community And Technical College
Louisville, Kentucky05.2021
High School Diploma -
Jeffersontown High School
Louisville, Kentucky06.2014
Skills
- Problem-solving skills
- Critical thinking and analytical skills
- Ability to work with a team
- Strong work ethic
- Excellent communication skills, verbal and written
- Leadership
- Strong attention to detail
- Proficient in Microsoft Office
- Payroll
Timeline
Operations Manager
Paws Pet Care LLC
11.2017 - Current
Receptionist
Baptist Health Urgent Care (PMC Urgent Care)
02.2017 - 11.2017
Contractor
Paws Pet Care LLC
06.2014 - Current
Bachelor's Degree - Criminal Justice
University of Louisville
Associates of Applied Science - Criminal Justice
Jefferson Community And Technical College
High School Diploma -
Jeffersontown High School
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