KRISTINA KING

Enhanced customer satisfaction by ensuring timely and accurate delivery of shipments through meticulous coordination efforts.

Conducted thorough analysis of linehaul processes to identify inefficiencies, implementing corrective measures that led to enhanced productivity levels

Developed strong relationships with customers, addressing concerns promptly and maintaining open lines of communication

Facilitated clear communication between drivers, dispatchers, and other stakeholders throughout the shipping process

Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance

Secured crime scenes, gathered evidence, and questioned witnesses,

Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals

Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary

Investigated and reported crimes, accidents, offenses, and damage to property

Assisted Officers and civilians with translation (Spanish)

Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations

Managed last minute-schedule changes with minimal disruption to daily operations or customer service levels

Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members

Enhanced customer satisfaction with timely coordination of appointments and service requests