Kristina Knuutila
Weirton,WV
Summary
Dedicated healthcare professional with proven experience delivering quality patient care, training staff, coordinating medical office tasks, and maintaining accurate patient documentation. Demonstrates strong, leadership, communication, organization, and problem solving skills with a focus on patient safety, efficiency and exceptional care.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Medical Assistant Manager
Weirton Medical Center
Weirton, WV
09.2016 - Current
- Directed daily functions of medical practice to ensure efficient workflow and maintain high-quality patient care for two physicians.
- Managed coordination of patient appointments and referrals, ensuring effective communication between patients, physicians, and healthcare providers.
- Enhanced team productivity by guiding staff in following established procedures and office policies.
- Streamlined office operations through strategic delegation of tasks and reinforcement of adherence to policies and protocols.
- Managed electronic documentation processes to uphold patient confidentiality and support efficient healthcare delivery.
- Oversaw physician scheduling and appointment coordination to enhance operational efficiency.
- Handled patient concerns and resolved scheduling, administrative, and service-related issues professionally and efficiently.
- Coordinated insurance verification, billing-related documentation, and communication with insurance companies and outside providers.
- Ensured compliance with office procedures, HIPAA requirements, and applicable healthcare regulations.
- Communicated effectively with patients, staff, physicians, pharmacies, laboratories, and other healthcare facilities.
- Demonstrated strong organization, multitasking, decision-making, and problem-solving skills while managing competing priorities in a busy medical environment.
Certified Nursing Assistant
Weirton Geriatric Center
Weirton, WV
09.2016 - Current
- Administered personalized care plans and conducted regular assessments to enhance the well-being of residents in a long-term care environment.
- Documented and reported daily intake and output (I&O) alongside resident conditions, facilitating prompt and precise information flow to nursing personnel.
- Conducted regular assessments of residents' physical and behavioral conditions, communicating significant changes to supervising nurse for appropriate action.
- Developed and maintained proper patient-handling techniques to facilitate safe lifting and repositioning, improving overall resident mobility.
- Conducted comprehensive training sessions for new CNA hires to ensure effective transition into roles while adhering to facility procedures and safety standards.
- Coordinated with nursing and healthcare teams to ensure consistent delivery of quality patient care.
Certified Nursing Assistant
Trinity Health System
Steubenville, OH
08.2009 - 08.2016
- Achieved optimal patient outcomes through direct care in a high-acuity cardiac step-down unit. Successfully navigated a fast-paced hospital environment to prioritize patient needs.
- Contributed to patient care by accurately documenting vital signs three times per shift. Enhanced patient status monitoring through timely communication of vital sign data to nursing staff.
- Documented daily patient intake and output (I&O) alongside any changes in patient condition to support effective care management.
- Prepared and assisted in bedside procedures, collaborating with nurses to maintain optimal patient safety and comfort throughout the process.
- Performed patient transfers and transportation with a focus on safety and efficiency, strictly following hospital guidelines for patient handling.
- Facilitated effective communication among healthcare teams to ensure timely updates on patient needs and condition changes.
- Implemented safety measures and provided attentive care to patients with a range of medical complexities, enhancing overall patient well-being.
Education
High School Diploma -
Weirton Christian Academy
Weirton, WV06-1991
Skills
- Patient care coordination
- Patient safety compliance
- Policy compliance
- Quality assurance
- Healthcare operations
- Record management
- Staff management and training
- Effective communication
Certification
- Certified Nursing Assistant, Weirton Geriatric Center - 2004
Timeline
Medical Assistant Manager
Weirton Medical Center
09.2016 - Current
Certified Nursing Assistant
Weirton Geriatric Center
09.2016 - Current
Certified Nursing Assistant
Trinity Health System
08.2009 - 08.2016
High School Diploma -
Weirton Christian Academy