Kristina LaFlamme
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
12
12
years of professional experience
Work History
Customer Service Manager
McDonald's Restaurant
Tupper Lake
03.2025 - Current
- Managed customer inquiries and resolved issues effectively.
- Trained staff on customer service best practices.
- Monitored dining area for cleanliness and organization.
Shift Supervisor
Stewarts shop
Tupper Lake
03.2014 - 12.2023
- Supervised daily operations to ensure smooth workflow and service efficiency.
- Trained staff on customer service standards and operational procedures.
- Managed inventory levels and restocked supplies to maintain product availability.
Timeline
Customer Service Manager
McDonald's Restaurant
03.2025 - Current
Shift Supervisor
Stewarts shop
03.2014 - 12.2023