Summary
Overview
Work History
Education
Skills
Timeline
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KRISTINA MCCLUNG

KRISTINA MCCLUNG

Summary

Dynamic healthcare leader with a strong clinical foundation and proven success in sales, operations, and team management. As a Registered Nurse and Clinical Supervisor, I bring first-hand expertise in oncology and complex patient care, coupled with experience leading cross-functional teams and driving compliance in a highly regulated environment. My background includes developing strategic business plans, building lasting relationships with physicians and healthcare providers, and delivering impactful education to staff, patients, and caregivers. I thrive in roles that require both clinical credibility and business strategy, using data-driven insights to improve outcomes and create value. With a track record of mentoring teams, optimizing performance, and exceeding goals, I am ready to translate my skills into driving growth and advancing patient care as an Oncology Account Specialist.

Overview

15
15
years of professional experience

Work History

Clinical Supervisor

CareStar, Inc.
01.2023 - Current


  • Lead and coach a cross-functional team of RN and LSW Case Managers, driving performance, compliance, and consistent delivery of high-quality care coordination across a diverse region.
  • Review and approve individualized care plans, ensuring accuracy, regulatory compliance, and alignment with evolving healthcare needs and standards.
  • Partner with physicians, specialists, and interdisciplinary teams to coordinate complex care, strengthen provider relationships, and improve outcomes for high-acuity populations.
  • Conducted audits and data reviews to monitor performance metrics, identify trends, and implement targeted training or process improvements.
  • Deliver education to staff, individuals, and caregivers on treatment plans, healthcare management, and available resources, enhancing engagement and adherence.
  • Collaborate with executive leadership to develop strategies that improved efficiency, compliance, and client satisfaction while meeting organizational goals.



PRN Charge Nurse

Jackson Ridge Rehabilitation And Care
06.2018 - 01.2023
  • Provided high-quality care for patients across diverse acuity levels, ensuring safe, evidence-based treatment.
  • Educated patients and families on complex treatment plans, medications, and disease management to improve outcomes.
  • Collaborated with physicians, therapists, and interdisciplinary staff to coordinate care and streamline communication.
  • Adapted quickly to changing priorities while maintaining accuracy, compliance, and patient-centered focus.

District Manager/Sales Representative

LEGACY INSURANCE
04.2010 - 06.2018
  • Led territory-wide initiatives to improve engagement, strengthen customer relationships, and enhance overall service delivery.
  • Developed and executed strategic business plans focused on driving market share growth and aligning with evolving insurance practice trends.
  • Monitored key performance metrics to ensure adherence to compliance, quality standards, and organizational objectives.
  • Designed and facilitated targeted training programs to strengthen team knowledge of products, market dynamics, and effective customer engagement strategies.
  • Directed and coached sales teams to consistently achieve growth objectives, expand account penetration, and maximize profitability.
  • Partnered cross-functionally with sales, insurance and HR teams to address field challenges, optimize communication, and deliver coordinated solutions.
  • Conducted performance evaluations and delivered tailored coaching to elevate clinical selling skills, improve productivity, and close performance gaps.

Education

Bachelor of Science - Nursing

Capella University
Minneapolis, Minnesota
12-2024

Associate of Science - Nursing

Stark State College
Canton, OH
12-2023

Skills

  • Oncology & Clinical Knowlege
  • Strategic Account Management & Business Development
  • Healthcare Provider Engagement & Relationship Building
  • Clinical Education & Customer Presentation Skills
  • Cross-Functional Team Collaboration
  • Compliance, Regulatory, & Quality Oversight
  • Data-Driven Sales Planning & Performance Optimization

Timeline

Clinical Supervisor

CareStar, Inc.
01.2023 - Current

PRN Charge Nurse

Jackson Ridge Rehabilitation And Care
06.2018 - 01.2023

District Manager/Sales Representative

LEGACY INSURANCE
04.2010 - 06.2018

Bachelor of Science - Nursing

Capella University

Associate of Science - Nursing

Stark State College

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