Kristina Meade
Fairbanks
Summary
Proven team player with a track record of enhancing customer satisfaction at Pagoda, adept at managing high-volume events and responsible alcohol service. Skilled in multitasking and fostering warm customer relationships, significantly increasing repeat business. Demonstrates strong customer service and cash handling accuracy, ensuring operational excellence.
Overview
5
5
years of professional experience
Work History
Bartender
Riverside Eats
10.2022 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Food Server
Pagoda
09.2017 - 08.2021
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased repeat business by establishing personal rapport with regular customers.
Education
High School Diploma -
Dimond High School
Anchorage, AK05-2005
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
Timeline
Bartender
Riverside Eats
10.2022 - 03.2023
Food Server
Pagoda
09.2017 - 08.2021
High School Diploma -
Dimond High School
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