Summary
Work History
Education
Skills
Timeline
Generic

Kristina Merrell

Torrance,CA

Summary

Dynamic Assistant Manager at Yogurtland with proven expertise in team leadership and customer service. Enhanced operational efficiency through effective staff training and workload management, resulting in improved service quality. Skilled in money handling, food handling and fostering positive customer relations, ensuring a seamless experience for all patrons.

Work History

Assistant Manager

Yogurtland
2022 - 2025
  • Assisted in daily operations, ensuring smooth workflow and team collaboration.
  • Supported inventory management, tracking stock levels and reporting discrepancies.
  • Coordinated scheduling for staff to optimize coverage and efficiency.
  • Participated in training sessions, learning company policies and procedures.
  • Engaged with customers to address inquiries and provide excellent service.
  • Maintained cleanliness and organization of work areas to promote safety standards.
  • Aided in data entry tasks, ensuring accuracy in record-keeping systems.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Petco
2021 - 2022
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted customers with product inquiries and recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions accurately to ensure financial integrity.
  • Collaborated with team members to streamline checkout operations during peak hours.

Education

High School Diploma -

Torrance High School
Torrance, CA
06.2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Customer relations
  • Staff training and development
  • Staff supervision
  • Staff management
  • Workload management

Timeline

Assistant Manager

Yogurtland
2022 - 2025

Cashier

Petco
2021 - 2022

High School Diploma -

Torrance High School