Kristina Pagan
Yonkers
Summary
Dynamic professional with extensive experience in customer service and hospitality, notably at Flash Dancers. Proven ability to excel in high-pressure environments while maintaining cleanliness and attention to detail. Strong multitasking skills and a commitment to enhancing guest experiences through personalized service and effective communication.
Overview
8
8
years of professional experience
Work History
Waitress
Flash Dancers
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Esthetician Owner
Aesthetics By Kristini
03.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Promotional Model/Promotional Brand Ambassador
Teams Enterprise
11.2016 - 02.2019
- Engaged customers with friendly demeanor and extensive product knowledge.
- Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
- Adapted quickly to new products or services in order to deliver accurate information during promotions.
- Promoted and set up sales using communication and marketing abilities.
Education
Associate of Science - Practical Nursing
Lincoln Technical Institute
Allentown, PA10-2017
Esthetician Certification - Esthetics
Long Island Nail & Skin
Levittown, NY06-2014
Bartender License - Mixologist
American Bartenders School
New York, NY10-2009
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Safe food handling
- Hospitality service expertise
- Menu recommendations
- Payment processing
Timeline
Waitress
Flash Dancers
08.2024 - Current
Esthetician Owner
Aesthetics By Kristini
03.2024 - Current
Promotional Model/Promotional Brand Ambassador
Teams Enterprise
11.2016 - 02.2019
Associate of Science - Practical Nursing
Lincoln Technical Institute
Esthetician Certification - Esthetics
Long Island Nail & Skin
Bartender License - Mixologist
American Bartenders School
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