Kristina Palmer
Waretown
Summary
Office Administrator with proactive approach and keen sense of ambition. Demonstrates exceptional leadership skills and excels at managing office operations efficiently. Known for articulate communication and strong ability to foster collaborative work environment. Driven to achieve success and stand out in fast-paced settings.
Overview
17
17
years of professional experience
Work History
School Bus Driver
STAFFORD TOWNSHIP BOARD OF EDUCATION
Manahawkin
10.2018 - Current
- Ensured safe and timely transportation of students while maintaining communication with parents and school staff.
- Developed strong multitasking and situational awareness skills critical for remote coordination roles.
- Developed positive relationships with students by displaying patience, understanding, respect, and compassion towards them during transport.
- Managed daily vehicle inspections to ensure compliance with state and local regulations.
Medical Receptionist
GARDEN STATE MEDICAL CENTER
Toms River
04.2015 - 07.2018
- Managed high-volume scheduling, phone systems, and patient records in a fast-paced medical office.
- Verified insurance and processed confidential data while ensuring compliance with HIPAA.
- Leveraged EHR systems and digital tools to streamline appointment workflows.
- Updated patient records, medical histories, and contact information for traceability.
- Assisted with administrative tasks such as filing documents or preparing mailings.
Administrative Assistant
J&B CLEANING
Philadelphia
09.2009 - 04.2015
- Supported executives with calendar management, travel booking, and meeting coordination.
- Created presentations, reports, and maintained vendor communications using Microsoft Office.
Front Desk Representative
HAMPTON INN
King of Prussia
10.2008 - 09.2009
- Maintained files and filing, keeping sensitive information confidential.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Operated multi-line phones, assisted with scheduling, and maintained a professional front-desk presence.
- Resolved guest complaints in a timely manner while maintaining high levels of customer satisfaction.
- Managed reservations for guests, ensuring that their needs were met promptly and efficiently.
- Demonstrated strong organizational skills by managing multiple tasks simultaneously in a fast-paced environment.
Education
BACHELOR OF SCIENCE - HEALTHCARE ADMINISTRATION
Peirce College
Skills
- Scheduling & Calendar Management
- Virtual Reception & Phone Handling
- Microsoft Office Suite
- Google Workspace
- Email & Communication Tools
- HIPAA Compliance & Records Management
- Event planning
- Administrative support
- Customer and client relations
Timeline
School Bus Driver
STAFFORD TOWNSHIP BOARD OF EDUCATION
10.2018 - Current
Medical Receptionist
GARDEN STATE MEDICAL CENTER
04.2015 - 07.2018
Administrative Assistant
J&B CLEANING
09.2009 - 04.2015
Front Desk Representative
HAMPTON INN
10.2008 - 09.2009
BACHELOR OF SCIENCE - HEALTHCARE ADMINISTRATION
Peirce College
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