Kristina Piatnitsky
Phoenix,AZ
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Bartending establishments, and events.
Overview
7
7
years of professional experience
1
1
Certification
Work History
VIP Bartender
Relentless Beats
Phoenix, AZ
12.2023 - Current
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Enhanced customer experience by providing timely and efficient Delicious Drinks to VIP guests, while upholding great energy.
Bartender
The Ainsworth
Phoenix, AZ
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
The Spot
09.2023 - 12.2023
- Bartending, mixing and serving drinks, maintaining cleanliness of the bar.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bottle Service
Almost Famous
02.2023 - 04.2023
- Booked tables, sold bottles, served food and drinks, managed social media, promotions and advertisement, maintained cleanliness of bar.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
Bartender & Bottle Service
The Phoenicia Lounge
04.2023 - 01.2023
- Bartending, Booking tables, selling bottles, serving food and drinks, managing social media, promotions and advertisement, maintaining cleanliness of the bar.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
Server/Bottle Service
Handle Bar
07.2022 - 01.2023
- Booked tables, sold bottles, served food and drinks, managed social media, promotions and advertisement, maintained cleanliness of bar.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bikini Barista
Bikini Beans
02.2021 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Packaged donuts, breakfast sandwiches and other food items for customer purchase.
Hair Stylist
The Ashley Method Salon
03.2020 - 08.2021
- Worked part time at Ashley Method Salon assisting and servicing my own clients
- Job consisted of haircuts, permanent color, foils, balayage, and ombré
- As well as washing clients hair, blow outs and styling hair.
Guest Services/Advocate
Target
10.2020 - 01.2021
- Worked part time at Target as a Guest Advocate and Services
- I was responsible for checking out customers, and working the cashier register
- Additional duties included assisting customers needs, and sanitizing the work station.
Assistant Store Manager
Hollister
Chandler, AZ
08.2017 - 03.2020
- Started as a Brand Rep, Quickly worked up to a Key Holder
- October 2019, promoted to an Assistant Store Manager.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
Cashier, Sandwich Maker
Jimmy Johns
05.2017 - 08.2017
- Made sandwiches, worked the cashier register and drive through window.
Education
High School Diploma -
NATIONWIDE ACADEMY
Hollywood, FLAVALON INSTITUTE OF COSMETOLOGY
Phoenix, AZ05.2021
Skills
- Bartender skills
- Serving skills
- Barista skills
- Team Leadership Qualities
- Strong Communication Skills
- Flexible schedule availability
- Health and safety compliance
- Multitasking
- Consistent
- Fast learner
- Work well under pressure
- Positive
- Punctual
- Social Media Management
- Hospitality and Guest Service
- Honest and Dependable
References
- Sydney Scribner, (217)454-8209
- Ally Sky, (253)347-2365
- Keaton Aliabadi, (818)481-8662
Certification
- Liquor License
- Food Handlers License
Timeline
VIP Bartender
Relentless Beats
12.2023 - Current
Bartender
The Spot
09.2023 - 12.2023
Bartender & Bottle Service
The Phoenicia Lounge
04.2023 - 01.2023
Bottle Service
Almost Famous
02.2023 - 04.2023
Bartender
The Ainsworth
01.2023 - Current
Server/Bottle Service
Handle Bar
07.2022 - 01.2023
Bikini Barista
Bikini Beans
02.2021 - 07.2022
Guest Services/Advocate
Target
10.2020 - 01.2021
Hair Stylist
The Ashley Method Salon
03.2020 - 08.2021
Assistant Store Manager
Hollister
08.2017 - 03.2020
Cashier, Sandwich Maker
Jimmy Johns
05.2017 - 08.2017
High School Diploma -
NATIONWIDE ACADEMY
AVALON INSTITUTE OF COSMETOLOGY