Summary
Overview
Work History
Education
Skills
Timeline
Awards
SCHOOL ACTIVITIES
Generic

Alyssa Griffin

Columbus

Summary

Motivated, dependable college student seeking part-time employment in customer service. Enthusiastic, outgoing, and determined to provide excellent customer service while working. Focused, attentive fast learner committed to positivity and helping others feel better about themselves.

Hospitality professional with proven experience in providing top-tier service in dynamic and demanding settings. Known for strong focus on teamwork and consistently achieving exceptional guest satisfaction. Reliable and flexible, excelling in adapting to changing needs and delivering attentive service. Excellent communication and multitasking abilities ensure seamless operations and satisfied guests.

Overview

8
8
years of professional experience

Work History

Pool Server, Cafe Server, Bartender

Oxford Athletic Club
05.2023 - Current
  • Consistently met or exceeded sales targets through exceptional guest engagement and product promotion efforts.
  • Adhered to health department guidelines for sanitation standards, maintaining a safe environment for both guests and colleagues.
  • Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.
  • Coordinated closely with lifeguards to address any safety concerns promptly, ensuring the well-being of all guests in the pool area.

Event Planner

Royal Factory
01.2025 - 04.2025
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinated schedules and timelines for events.
  • Conferred with event staff at event site to coordinate details.
  • Coordinated with participating vendors during event planning.

Student Assistant at Dance Studio

Micheles Dance Center
09.2017 - 06.2023
  • Facilitated a positive learning environment by providing support services to students with accommodation needs.
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Shared important information with students concerning upcoming performances and rehersals.

Restaurant Hostess

Longhorn Steakhouse
06.2022 - 08.2022
  • Greeting and seating guests, cleaning/bussing tables, cleaning bathrooms, answering calls, refilling supplies, and assisting servers.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Education

Bachelor of Arts - Strategic Communications

The Ohio State University
Columbus, OH
05-2027

High School Diploma -

North Allegheny Senior High School
Pittsburgh, PA
06.2023

Skills

  • Barista skills
  • Bartender Skills
  • Guest satisfaction
  • Salesmanship
  • Quick decision making
  • Reliability and punctuality
  • Clear communication

Timeline

Event Planner

Royal Factory
01.2025 - 04.2025

Pool Server, Cafe Server, Bartender

Oxford Athletic Club
05.2023 - Current

Restaurant Hostess

Longhorn Steakhouse
06.2022 - 08.2022

Student Assistant at Dance Studio

Micheles Dance Center
09.2017 - 06.2023

Bachelor of Arts - Strategic Communications

The Ohio State University

High School Diploma -

North Allegheny Senior High School

Awards

Unified Booster’s Organization (UBO) Scholar-Athlete Award: 2019, 2020, 2021, Athletic Director’s All-Academic Award: 2020, Athletic Director’s All Scholar-Athlete Award: 2019, President’s Education Award for Academic Excellence: 2019

SCHOOL ACTIVITIES

  • The Ohio State BuckeyeThon (September 2023 to present:
  • North Allegheny Dance Team (August 2019 to June 2023): Co-Captain: Leader of a 10 member Dance Team that performed during halftime of football games at major community events, assisted with planning of events, and liaison with the coach to ensure team was performing to the highest standard.
  • Concert Choir (August 2019 to June 2023): First Soprano. Learned and performed challenging musical repertoire and techniques.
  • Family, Career and Community Leaders of America (FCCLA) (2022 to 2023): Member of career and technical student organization focused on democracy through cooperative action in the home and community.
  • Key Club (September 2019 to June 2023): Distinguished Member of international, student-led organization that provided members with opportunities to serve others, build character and develop leadership. Far exceeded the 50-hour minimal participation requirement each year.
  • Girl’s Only Leadership Development (2019 to 2023): Equipped rising high school freshmen girls with immediate interest and commitment to academic excellence and club participation, culminating in a large-scale event for over 300 girls.
  • North Allegheny Tigerthon (2019 to 2023): Assisted in the planning and execution of Thon event that raised funds for pediatric cancer research and treatment, purchased and collected event food and participated in fundraising drives.
  • Project Water (2021 to 2023): Participated in student-run initiative that brought clean water to Africa through service projects that impacted communities around the globe.
  • Ski Club (2021 to 2023): Member of school club that focused on multiple yearly ski trips and the formation of connections between teachers and students.
  • North Allegheny High School Musical (2019-2020 and 2021-2022): Rehearsed and performed in main-stage productions as a featured dancer and singer.
  • Student Council (2020-2021): Participated in meetings to plan school events, including the implementation of donation drives for charitable organizations. Assisted with the decoration of school for planned events.
  • Global Goals Club (2020-2021): Assisted with the development and implementation of School Club devoted to educating students on the United Nations’ 17 sustainable development goals.