Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Timothy Ganley

Sacramento,CA

Summary

Dedicated and reliable, with a proven track record at Sacramento Natural Foods Co-Op, I excel in enhancing customer satisfaction and streamlining operations. Skilled in barista arts and fostering positive work environments, I consistently exceed service expectations, ensuring high standards of cleanliness and efficient service delivery.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cafe Server

Majka at the Crocker Art Museum
10.2023 - 02.2025
  • Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
  • Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
  • Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
  • Enhanced customer satisfaction by providing efficient and friendly service.

Assistant Manager Specialty Department

Sacramento Natural Foods Co-Op
02.2020 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cafe Manager

Beach Chalet
02.2014 - 02.2019
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Education

Bachelor of Arts - Geography

State University of New York College At Buffalo
NY

Skills

  • Reliability and punctuality
  • Customer service
  • Barista skills
  • Food presentation

Certification

  • ServSafe Alcohol Certification - National Restaurant Association.
  • Certified Food Safety Manager (CFSM) - National Restaurant Association.

Timeline

Cafe Server

Majka at the Crocker Art Museum
10.2023 - 02.2025

Assistant Manager Specialty Department

Sacramento Natural Foods Co-Op
02.2020 - 10.2023

Cafe Manager

Beach Chalet
02.2014 - 02.2019

Bachelor of Arts - Geography

State University of New York College At Buffalo

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Timothy Ganley