Kristina Pullen
Vidor
Summary
Personable teller with several years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations.
Overview
5
5
years of professional experience
Work History
Lead Teller
PNC Bank
Beaumont
05.2025 - Current
- Supervised daily teller operations and ensured compliance with bank policies.
- Trained new tellers on customer service standards and banking procedures.
- Managed cash flow and balanced cash drawers at the end of each shift.
- Assisted customers with account inquiries and processed transactions efficiently.
- Resolved customer complaints promptly to maintain satisfaction and trust.
- Collaborated with management on implementing operational improvements for efficiency.
- Balanced bank's vault of daily cash for withdrawals and deposits.
Preschool Teacher
Baby Bobcats
Orange
11.2024 - 04.2025
- Created engaging lesson plans for diverse preschool age groups.
- Facilitated daily activities to promote social and emotional development.
- Implemented classroom management strategies for a positive learning environment.
- Conducted assessments to track student development and learning milestones.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Preschool teacher
Loving Start Vidor, Tx
Vidor
02.2024 - 08.2024
- Teach students state issued curriculum.
- Applied patience and understanding when dealing with challenging student behavior.
Administrative assistant
Granger, Orange, Tx
Granger
11.2023 - 01.2024
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
Preschool Teacher
Circle K Kiddie Ranch, Orange, Tx
Orange
05.2023 - 10.2023
- Worked collaboratively with colleagues and support staff to ensure student success
- Created a positive learning environment that fostered growth and development
Shift manager
Aramark, Tyler, Tx
Tyler
11.2021 - 05.2023
- Addressed customer complaints and resolved conflicts.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
Shift leader
Sonic, Vidor, Tx
Vidor
07.2020 - 08.2021
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
Education
High School Diploma -
Vidor High School
Vidor, TxNo degree - Criminal justice
Tyler Junior College
Tyler, TxSkills
- Self motivated, detail oriented, communication, customer service, phone etiquette, MS office programs, very organized, leadership, teamwork, problem solving, management
- Cash management
- Customer service
- Transaction processing
- Financial reporting
- Banking operations
- Team leadership
- Communication skills
- Training development
Timeline
Lead Teller
PNC Bank
05.2025 - Current
Preschool Teacher
Baby Bobcats
11.2024 - 04.2025
Preschool teacher
Loving Start Vidor, Tx
02.2024 - 08.2024
Administrative assistant
Granger, Orange, Tx
11.2023 - 01.2024
Preschool Teacher
Circle K Kiddie Ranch, Orange, Tx
05.2023 - 10.2023
Shift manager
Aramark, Tyler, Tx
11.2021 - 05.2023
Shift leader
Sonic, Vidor, Tx
07.2020 - 08.2021
High School Diploma -
Vidor High School
No degree - Criminal justice
Tyler Junior College