Kristina Rybalkina
Vancouver,WA
Summary
I'm a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues.
Developed key skills in team leadership, strategic planning, and customer relationship management.
Personable and positive with strong communication and customer service skills, adaptable in fast-paced environments. Dedicated to enhancing customer satisfaction and company growth. Looking to transition these skills into a new field, contributing to dynamic and results-oriented team.
Overview
2
2
years of professional experience
Work History
Sales Assistant
NW Wallpaper Installers
06.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
Sales Associate Manager
Gastronome European Deli
06.2022 - Current
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Streamlined inventory management processes, reducing overhead costs and improving product availability.
- Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Optimized pricing strategies based on market research insights, ensuring competitiveness while maintaining profitability levels.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
Cafe Manager
Hosta Coffee
06.2022 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
- Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
High School Diploma -
Northwest Allprep
Vancouver, WA06-2023
Skills
- Stock management
- Marketing
- Sales expertise
- Multitasking Abilities
- Product management and pricing
- Decision-Making
- Verbal and written communication
- Customer Service
- Professional and Courteous
- Reliability
- Complex Problem-Solving
- Team Leadership
Languages
Russian
Native or Bilingual
Interests
- Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Adventure Travel
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Enjoying the art of baking and experimenting with recipes
- Committed to improving personal fitness through regular participation in weight/strength training
Timeline
Sales Assistant
NW Wallpaper Installers
06.2024 - Current
Sales Associate Manager
Gastronome European Deli
06.2022 - Current
Cafe Manager
Hosta Coffee
06.2022 - Current
High School Diploma -
Northwest Allprep
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