Kristina Sims

Educated families on available community support resources and options.

• Conducted assessments to identify client challenges and aspirations.
• Developed tailored care plans in collaboration with clients and families.
• Advocated for clients in meetings with service providers and agencies.
• Documented case notes to maintain accurate client records.
• Prioritized tasks to achieve service goals efficiently.
• Participated in seminars, workshops, and training for professional development.
• Created effective solutions for recurring issues faced by individuals and families.

Resolved customer complaints promptly, enhancing satisfaction and loyalty.

• Supervised serving staff to maintain exceptional hospitality and food quality.
• Trained new servers on restaurant culture and operational standards.
• Managed tables throughout dining room, executing service at highest level.
• Circulated within assigned areas to assess customer needs during peak hours.
• Provided leadership by exemplifying outstanding service for restaurant staff.

• Advocated for children's rights and well-being throughout case management processes.
• Provided crisis intervention services as required to stabilize situations.
• Conducted home visits to evaluate safety and implement necessary interventions.
• Collaborated with school personnel to address educational needs during placement changes.
• Met regularly with guardians ad litem to discuss case progress and concerns.
• Fostered positive behavior change through guidance and mentoring during client transitions.
• Coordinated transportation for court appearances and supervised family visits.
• Maintained comprehensive documentation, including progress notes and court reports.
• Interfaced with local court system, attending court proceedings and working directly with attorneys.