Kristina S. Miller
Summary
Offering genuine passion for helping others and prepared to make a meaningful impact through compassionate, dedicated support, guidance, excellent interpersonal skills, and eagerness to learn and grow in victim advocacy.
Seeking to transition into new field, utilizing abilities to advocate and provide support. Committed to bringing empathy and problem-solving skills to new professional setting.
Overview
31
31
years of professional experience
Work History
Tax Deputy
Logan County Sheriff's Department
07.2021 - Current
- Collected real and personal property taxes, as well as other fees owed to the county.
- Mailed tax statements to county residents.
- Enforced payment of delinquent taxes and notifying owners and lienholder.
- Prepared and published lists of delinquent taxes.
- Conducted tax lien sales for delinquent real estate.
- Processed license renewals for Class A and Class G motor vehicles.
- Balanced all county accounts.
- Prepared monthly financial statements for all county accounts
- Achieved a high level of taxpayer satisfaction by addressing concerns promptly and courteously while maintaining strict adherence to established policies and procedures.
- Maintained up-to-date knowledge of changing tax laws and regulations, ensuring accurate application in all work performed.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Assisted taxpayers with understanding their obligations and payment options, fostering a positive relationship between the public and the tax office.
- Prepared and handled all county bank account deposits.
Self-Employed Hairstylist
Beautilicious
12.2017 - Current
- Built a loyal clientele through exceptional communication, customer service and attention to detail in styling techniques while building a trusting relationship and providing a safe environment.
- Scheduling and managing appointments, retail sales, customer service and satisfaction, creating various hairstyles by providing a number of services; cutting, coloring, highlighting, straightening, perming and treating the hair according to hair type, managing and restocking necessary inventory and maintain sanitation and sterilization standards, as directed by the state board law
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Counted and documented opening and closing cash amounts daily.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
Chairperson
Logan County Relay for Life
01.2019 - 01.2021
- Oversaw all aspects of the Relay For Life, prepared and led committee meetings, recruited other committee members and day-of volunteers, provided leadership through regular contact with sub-committee chairpersons, developed database of all registers teams, tracked teams financial and in-kind donations via tracking sheets, organized 'bank nights', oversaw welcome tent on the day of event with additional volunteers, updated committee of progress on regular basis, planned 'grand-total' announcement for closing ceremonies, ensured progress and that all problems are solved, delegated responsibility to appropriate chairpersons, provided ongoing encouragement and support to all committee members, served as community spokesperson for the event, oversaw activities the day of the events, generated leads for team recruitment, ensure that all Relay For Life standards were met, worked closely with the American Cancer Society staff person to ensure that Relay For Life goals were met, and helped train new committee members.
Volunteer
Relay For Life - American Cancer
03.2018 - 12.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Fostered sense of community, organizing neighborhood gatherings.
- Boosted donations to organization by strategizing and executing fundraising events.
- Strengthened volunteer team effectiveness by providing training sessions.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Coordinated with different service providers to meet clients' individual needs.
- Approached issues proactively to best meet current and future community needs.
- Tracked service activities and outcomes against outlined plans and goals.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Committee Member-Public Relations
Logan County Relay for Life
01.2018 - 01.2020
- Worked with staff and event directors to form publicity/marketing materials, determined media action plan and established procedures for publicizing event, worked with radio station and newspapers, and managed social media
Retail Sales
Younique
08.2014 - 01.2020
- Retail sales, customer service, creating sales promotions, social media marketing, team management
Self-Employed Hairstylist
Hair Deco
01.2003 - 12.2017
Self-Employed Hairstylist
Beauty Quest
07.1999 - 01.2003
Self-Employed Hairstylist
Heads Up
05.1997 - 07.1999
Self-Employed Hairstylist
Sharper Image
01.1995 - 02.1997
Self-Employed Hairstylist
Regis
12.1993 - 01.1995
Education
Huntington School of Beauty Culture -
Huntington School of Beauty Culture
Huntington, WV01.1994
Graduate -
Man High School
Man, WV01.1992
Skills
- Active Listening
- Excellent Communication
- Multitasking
- Team Management
- Sales
- Marketing
- Financial reporting
- Data entry skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Recordkeeping and documentation
- Organizational skills
- Relationship building
- Data collection
Personal Experiences
- Addiction Recovery Avocate 4/2024 - Present
Seeing firsthand the struggles and effects that addiction has on an individual and family, led me to a place where becoming an advocate for addiction recovery was essential to the life & well being of a close family member. I was able to create pathways to recovery, showing support and ensuring that he knew he was loved, not alone, and that there was hope. Through research I was able to find resources for treatment options, support groups, and effective ways to encourage and empower him for long term recovery.
- Caregiver to Cancer Patient 3/2013 - 5/2017
In 2013 I was faced with the unimaginable news that my son, then 14, had cancer. Over the next few years I would be his primary caregiver, both physical and emotional. Some of the essentialduties and responsibilities were; helping with all daily needs,advocating for his medical, financial, and insurance needs, helping with care plans, coordinating and keeping track of appointments and medications, administering medications, researching and learning about his disease and treatments, and providing transportation.
- Victim of Domestic Abuse 1999-2001
As a victim of domestic abuse I have a deep understanding of the challenges faced by victims. It allows me to connect with others on a profound level and a passion for providing compassion and support as they navigate their healing journey.
Timeline
Tax Deputy
Logan County Sheriff's Department
07.2021 - Current
Chairperson
Logan County Relay for Life
01.2019 - 01.2021
Volunteer
Relay For Life - American Cancer
03.2018 - 12.2021
Committee Member-Public Relations
Logan County Relay for Life
01.2018 - 01.2020
Self-Employed Hairstylist
Beautilicious
12.2017 - Current
Retail Sales
Younique
08.2014 - 01.2020
Self-Employed Hairstylist
Hair Deco
01.2003 - 12.2017
Self-Employed Hairstylist
Beauty Quest
07.1999 - 01.2003
Self-Employed Hairstylist
Heads Up
05.1997 - 07.1999
Self-Employed Hairstylist
Sharper Image
01.1995 - 02.1997
Self-Employed Hairstylist
Regis
12.1993 - 01.1995
Graduate -
Man High School
Huntington School of Beauty Culture -
Huntington School of Beauty Culture
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