Kristina Spencer
Anchorage
Summary
Dynamic case management support professional with Southcentral Foundation, skilled in coordinating healthcare referrals and implementing process improvements. Proficient in Excel and adept at time management, I excelled in training new hires and enhancing clinic operations, ensuring seamless patient care and efficient scheduling. Committed to fostering a collaborative working environment.
Overview
6
6
years of professional experience
Work History
Case Management Support
Southcentral Foundation
02.2023 - Current
- Provided case management support by coordinating referrals and follow-up care among various healthcare providers in the clinic.
- Tracking data important to implementing changes in the clinic.
- Heavily involved with training new hires that came in the clinic.
- Stepping in when supervisor or management was unavailable to coordinate staff.
- Answering the phones in a timely manner, and directing patients to where they needed to go or answering questions that they may have regarding their care and appointments.
- Involved with implementing changes in the clinic and scheduling process in the clinic that helped make things move smoothly.
Administrative Support
Southcentral Foundation
07.2019 - 02.2023
- Answering phones in a timely manner.
- Scheduling/cancelling appointments for patients.
- Help trained any new hire employees that came through the clinic.
- Scanning documents into patient charts in a timely manner.
- Filling in different parts of the clinic as needed.
- Making sure the clinic maintained cleanliness.
Education
High School Diploma -
Family Partnership Charter School
Anchorage, AK05-2009
Skills
- Proficient in using Excel
- Answering multiple phone lines in a timely manner
- Proficient in using the programming essential to scheduling appointments
- Typing skills
- Time management
- Organization skills making things flow easier in the clinic
Timeline
Case Management Support
Southcentral Foundation
02.2023 - Current
Administrative Support
Southcentral Foundation
07.2019 - 02.2023
High School Diploma -
Family Partnership Charter School
Similar Profiles
Malia SelvesterMalia Selvester
Case Management Support at Southcentral FoundationCase Management Support at Southcentral Foundation
Misty NixMisty Nix
Clinical Specialist RN at SouthCentral FoundationClinical Specialist RN at SouthCentral Foundation
Alexandria VincentAlexandria Vincent
Associate Chiropractor at Southcentral FoundationAssociate Chiropractor at Southcentral Foundation
Elisa SeeElisa See
Registered Nurse Case Manager at Southcentral Foundation Primary CareRegistered Nurse Case Manager at Southcentral Foundation Primary Care
Hunter SchmitzHunter Schmitz
Groundskeeper, Pro Shop Clerk, Junior Golf Coach at Fox Hollow Golf CourseGroundskeeper, Pro Shop Clerk, Junior Golf Coach at Fox Hollow Golf Course