Kristina Stacy
New Port Richey,FL
Summary
Dedicated professional with strong customer service skills. Proven ability to train and mentor team members, ensuring high quality service and operational efficiency.
Overview
11
11
years of professional experience
Work History
Crew Trainer
McDonald's
Palm Harbor, FL
02.2015 - Current
- Trained and mentored new crew members on operational procedures and customer service standards.
- Collaborated with leadership to refine training programs based on employee feedback and performance metrics.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Conducted regular performance evaluations to identify areas for improvement among staff.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Assisted management in onboarding processes, ensuring new hires acclimated quickly.
- Planned and executed promotions and special events in close collaboration with management.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Kennel Attendant
Treasured Pets Resort & Spa
Land O' Lakes, FL
10.2018 - 07.2019
- Ensured cleanliness and hygiene of kennel facilities to promote pet health and safety.
- Administered medications and dietary needs for diverse animal breeds with attention to individual requirements.
- Supervised grooming sessions, enhancing service quality and customer satisfaction through skilled handling techniques.
- Developed and implemented efficient feeding schedules, optimizing nutrition delivery for all resident pets.
- Conducted behavioral assessments during playtime, ensuring safe interactions among pets while minimizing conflicts.
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
Education
Associate of Science - Radiography
St. Petersburg College
Tarpon Springs, FL06.2028
High School Diploma -
J.W. Mitchell High School
New Port Richey, FL05.2017
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Cleaning and sanitation
- Complaint resolution
- Self motivation
- Hygiene practices
- Adaptability and flexibility
- Excellent communication
- Problem-solving abilities
- Attention to detail
- Critical thinking
- Reliability and punctuality
- Multitasking and organization
Timeline
Kennel Attendant
Treasured Pets Resort & Spa
10.2018 - 07.2019
Crew Trainer
McDonald's
02.2015 - Current
Associate of Science - Radiography
St. Petersburg College
High School Diploma -
J.W. Mitchell High School