Kristina Stewart
West Linn,OR
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and sales at Safeway through expert quality control and engaging customer service. Skilled in stock rotation and maintaining cleanliness, demonstrating a strong work ethic and positive attitude. Successfully managed teams at Cypress Five Star to drive profitability and performance.
Overview
12
12
years of professional experience
Work History
Produce Clerk
Safeway
05.2024 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Checked for outdated and overripe grocery items and removed from inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Kept tidy and organized area to comply with cleanliness standards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Amazon Delivery Driver
Latitude Logistics LLC
03.2024 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
General Manager
Cypress Five Star (Five Guys Burgers & Fries)
06.2012 - 02.2024
- Assisted in recruiting, hiring and training of team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and implemented strategies to increase sales and profitability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Oregon City Senior High School
Oregon City06-2012
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Cleanliness and sanitation
- Shelf stocking
- Product pricing
- Quality control
Languages
English
Professional Working
Interests
- Horseback Riding
- Dancing
- Gym Workouts
- Backpacking and Hiking
- Music
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- I enjoy helping others and giving back to the community
- Cooking
- Gardening
- DIY and Home Improvement
- Animal Care
- Snowboarding
Timeline
Produce Clerk
Safeway
05.2024 - Current
Amazon Delivery Driver
Latitude Logistics LLC
03.2024 - 05.2024
General Manager
Cypress Five Star (Five Guys Burgers & Fries)
06.2012 - 02.2024
High School Diploma -
Oregon City Senior High School
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