Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Education Location
Awards
Work Availability
Timeline
Hi, I’m

Kristina Sullivan

Grapevine,TX
Kristina Sullivan

Summary

An energetic and self-confident individual with extensive experience working in the fast-paced hospitality industry, particularly bartending and serving. Exceptionally well-equipped to maintain a standard of professionalism by performing customer service tasks according to the facility’s specific protocols. Passionate and

Overview

21
years of professional experience
1
Certification

Work History

Grapevine Municiple Golf Persimmon's Bar And Grill

Server
06.2021 - 03.2023

Job overview

  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations
  • Assisted in training new hires, and guiding restaurant standards and best practices
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Grapevine Municiple Golf Course Mulligan's Grill

Assistant Manager
05.2018 - 06.2022

Job overview

  • Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery
  • Ensured compliance with health and safety regulations by regularly inspecting facility, equipment, and staff practices
  • Collaborated with the General Manager to develop strategic plans for business growth in alignment with company objectives
  • Conducted employee performance evaluations, providing constructive feedback for growth and development
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
  • Developed strong rapport with regular customers.

Mercury Communications Services

Account Service Representative
10.2017 - 03.2018

Job overview

  • Presented new or additional products and services to existing prospective clients through cold calling, email
  • Managed diverse portfolio of accounts, ensuring timely delivery of services and accurate billing practices
  • Actively participated in team meetings to share best practices, discuss challenges, and contribute ideas for continuous improvement initiatives.

Sprint

Executive Assistant
01.2002 - 01.2016

Job overview

  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Education

University Overview

Some College (No Degree)

Skills

  • Juggling Multiple Priorities
  • Networking Skills
  • Budgeting
  • Negotiation
  • Flexibility
  • Suggestive Selling
  • Menu Memorization
  • Food Running

Certification

  • 06/01/22, 9044060, Texas Alcohol Beverage Commission
  • 06/01/22, 54-242280747, Food Handlers TXDSHS License

Personal Information

Personal Information
Positions: Multiple Positions/Food Service Industry

Education Location

Education Location
Tucson, AZ

Awards

Awards
Received the Circle of Excellence Award three times during tenure with Sprint.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server
Grapevine Municiple Golf Persimmon's Bar And Grill
06.2021 - 03.2023
Assistant Manager
Grapevine Municiple Golf Course Mulligan's Grill
05.2018 - 06.2022
Account Service Representative
Mercury Communications Services
10.2017 - 03.2018
Executive Assistant
Sprint
01.2002 - 01.2016
Kristina Sullivan