Kristina Twitchell
Jacksonville,NC
Summary
Accomplished professional with extensive experience in administration, customer service, and human relations in diverse environments. Proven leadership and organizational skills, complemented by strong problem-solving abilities. Effective communicator capable of thriving under pressure and motivating teams to achieve results.
Overview
16
16
years of professional experience
Work History
Baker/Bakery Clerk
King Soopers
Conifer, Colorado
09.2024 - 11.2025
- Prepared a variety of baked goods daily for customer sales.
- Maintained cleanliness and organization of the baking area.
- Monitored inventory levels and restocked supplies as needed.
- Operated ovens and baking equipment safely and efficiently.
- Packaged finished products into boxes or containers for sale in store.
Flight Attendant
Frontier Airlines
Denver, CO
02.2024 - 11.2025
- Responsible for the safety, comfort, and security of airline passengers.
- Greeting passengers as they board and exit the plane, and helping passengers find their seats.
- Assisting passengers with special needs, such as children, the elderly, or people with disabilities.
- Demonstrating emergency equipment and safety procedures, and instructing passengers on how to use them.
- Taking orders and serving snacks and drinks to passengers.
- Administering first aid and medical care, and passengers and cabin crew during emergencies.
- Maintaining the cleanliness of the plane, and making sure all assisting emergency equipment is in place.
Escrow Assistant
Fidelity National Title
Conifer, CO
11.2021 - 01.2024
- Review contract and other real estate documents.
- Prepare general and specialized closing documents.
- Organize documents for closing.
- Claim wires and/or deposit 'Good Funds'.
- Prepare deposits and receipts, process cashier's checks.
- Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency.
Closing Processor
Land Title Guarantee Company
Littleton, CO
08.2016 - 11.2021
- Pre-Closing: Collect property data e.g. payoff statements, tax status, homeowners association status letter, water and sewer status.
- Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a pro-active approach in notifying customers of potential roadblocks or issues.
- Review contract and other real estate documents.
- Prepare general and specialized closing documents.
- Organize documents for closing.
- Post-Closing: Claim wires and/or deposit 'Good Funds'.
- Prepare deposits and receipts, process cashier's checks.
- Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency.
- Provide transaction information to authorized persons or determine who can best provide and route the request.
- Perform notarial duties by following the National Notary Association Guidelines.
- Perform other related duties as assigned by manager.
Administrative Staff/Transportation Coordinator
RE/MAX Alliance
Evergreen, CO
12.2015 - 07.2016
- Greet Clients.
- Process new listings for Sellers.
- Input all listing information into MLS and marketing websites and update as needed.
- Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.
- Submit all necessary documentation to office broker for file compliance.
- Transaction Coordinator for Buyers.
- Input all necessary information into client database and transaction management systems.
- Process closing paperwork.
- Calculate and process commission payments to agents.
- Data entry.
- Provide support with day to day operations.
- Daily bank deposits.
Executive Assistant
The Vaughn Group- Keller Williams
Centennial, CO
01.2015 - 12.2015
- Scheduling showings for Buyers.
- Transaction Coordinator for Buyers.
- Process new listings for Sellers.
- Create marketing material- postcards, newsletters, flyers, etc.
- Data entry.
- Maintain client files.
- Point of contact for clients.
- Provide support with day to day operations.
- Keep all client information up to date in database.
Receptionist/Administrative Assistant
Samson Properties
Chantilly, VA
01.2010 - 12.2015
- Promoted to Administrative Assistant at request of Senior Management.
- Administer multiple phone lines and produce brochures for agents; execute filing, supply ordering, and postcard preparation for mailing at post offices.
- Perform data entry of addresses obtained from realtor website, including invoice/billing of postcards for accounting.
- Establish positive rapport with customers by welcoming them and creating a friendly environment.
- Create files for new agents joining Samson Properties.
- Maintain agent files including the filing of licensing paperwork received from the state real estate commission.
- Timely processing and accurate record-keeping of all real estate license requests received.
Education
Northern Virginia Community College
Sterling, VA01.2012
Nebraska College of Business Omaha
Omaha, NE01.1996
University of Nebraska
Lincoln, NE01.1991
Skills
- Receptionist
- Customer Service
- Accounting
- Microsoft Office
- Data Entry
- Clerical Experience
Timeline
Baker/Bakery Clerk
King Soopers
09.2024 - 11.2025
Flight Attendant
Frontier Airlines
02.2024 - 11.2025
Escrow Assistant
Fidelity National Title
11.2021 - 01.2024
Closing Processor
Land Title Guarantee Company
08.2016 - 11.2021
Administrative Staff/Transportation Coordinator
RE/MAX Alliance
12.2015 - 07.2016
Executive Assistant
The Vaughn Group- Keller Williams
01.2015 - 12.2015
Receptionist/Administrative Assistant
Samson Properties
01.2010 - 12.2015
Northern Virginia Community College
Nebraska College of Business Omaha
University of Nebraska