Kristina Vo
Pasadena,California
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Skilled in diverse food preparation and serving tasks, with experience spanning from kitchen prep to customer service. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling orders.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Culinary Staffing
Los Angeles, CA
11.2024 - Current
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Ensured all dishes were presented attractively before serving to customers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Served meals to customers in a friendly and courteous manner.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Seasonal Solar Sales Associate
Sun Power
Pasadena, CA
08.2023 - 02.2024
- Promoted current sales promotions and special offers to increase revenue
- Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image
- Actively listened to customer concerns, addressing issues promptly and professionally
- Assisted customers in finding suitable products according to their needs
- Conducted product demonstrations to showcase features and benefits
- Collaborated with team members to achieve monthly sales targets
Bakery Associate
Whole Foods
Pasadena, CA
02.2022 - 11.2022
- Received, inspected and stored daily bakery shipments
- Collaborated with bakers to develop new recipes or modify existing ones according to customer feedback
- Operated baking equipment such as mixers, ovens, and proofers to assist in production process
- Assisted customers with bakery product selection and provided recommendations based on preferences
- Responded to customer inquiries regarding ingredient information or potential allergens present in bakery products
- Ensured proper storage of baked goods to maintain freshness and reduce waste
- Monitored inventory levels of baking ingredients and supplies, placing orders
- Delivered exceptional service to every customer with unique baked goods needs
Seasonal Sales Person
Bloomingdale's
Los Angeles, CA
11.2021 - 01.2022
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
- Documented, researched, and resolved customer service issues
- Delivered fast and friendly service to handle questions and service complaints
- Identified issues and solutions to eliminate backlog and maximize workflows
Education
Associate in Arts (A.A.) - Environmental Studies
El Camino College
Torrance06.2019
Skills
- Inventory Control
- Promotional support
- Product Sales
- Sales Development
- Order Processing
- Service-oriented
- Cash Handling
- Conflict Resolution
- Basic math
- Fast-paced environment
Timeline
Food Service Worker
Culinary Staffing
11.2024 - Current
Seasonal Solar Sales Associate
Sun Power
08.2023 - 02.2024
Bakery Associate
Whole Foods
02.2022 - 11.2022
Seasonal Sales Person
Bloomingdale's
11.2021 - 01.2022
Associate in Arts (A.A.) - Environmental Studies
El Camino College
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