Kristina Wahl
Phoenix,AZ
Summary
Results-driven Sales Manager with expertise in customer relationship management and team building. Proven ability to train and mentor staff, ensuring compliance and achieving KPI results.
Overview
44
44
years of professional experience
Work History
Sales Manager
Michaels
Phoenix, AZ
05.2023 - Current
- Ensured compliance with company policies and procedures during daily operations.
- Trained and mentored team members to enhance effectiveness in their roles.
- Assisted the management team in achieving KPI results at or above company expectations.
Sales Associate advancing to CEM
Michaels
Phoenix, AZ
05.2013 - 08.2023
- Assisted customers in selecting products and provided product knowledge.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new hires on store policies, procedures, and customer service standards.
Employee Benefits Consultant
Mercer
Phoenix, AZ
01.1983 - 09.1992
- Advised clients on 401K employee benefit options and compliance requirements.
- Analyzed client needs and recommended specific 401K plan designs that fit their objectives.
- Assisted clients with the 401K enrollment process by leading employee meetings on plan selection and eligibility rules.
Education
Associate of Arts - General Studies
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-1983
Skills
- Client relationship management
- Team development
- Employee training
- Client account management
- Issue resolution
- Goals and performance
Timeline
Sales Manager
Michaels
05.2023 - Current
Sales Associate advancing to CEM
Michaels
05.2013 - 08.2023
Employee Benefits Consultant
Mercer
01.1983 - 09.1992
Associate of Arts - General Studies
Maricopa Community Colleges, Phoenix College