Kristina Walker

• Coordinate daily driver dispatch to ensure timely delivery execution.
• Analyze transportation metrics to enhance operational efficiency.
• Collaborate with supply chain teams to support logistics initiatives.

Conducted thorough competitor analysis to identify market trends, gaps, and opportunities for differentiation.

• Streamlined online customer journey, resulting in enhanced user satisfaction and increased time spent on site.
• Launched successful digital marketing campaigns that achieved goal for increased website traffic by 30%.

• Managed high-volume inbound calls and appointments, expediting claims initiation.
• Led documentation improvements ensuring full regulatory compliance.
• Used data insights to identify and solve performance issues.

• Served as a key liaison between technical and business units.
• Provided logistics system training and support during new rollouts.
• Assisted in resolving user inquiries and technical issues efficiently.

• Offered expert regulatory guidance across business units.
• Maintained documentation 100% aligned with audit and compliance standards.
• Monitored activities for regulatory adherence and ethics compliance.