Enhance expertise in logistics and supply chain planning, leadership, fleet management, and client relationship management with a company committed to operational excellence.
Overview
19
19
years of professional experience
Work History
Transportation Coordinator
Dayton Freight Lines
Dayton, OH
08.2021 - 10.2025
Optimized transportation routes to minimize delays and enhance efficiency.
Managed shipment schedules to ensure timely delivery of goods.
Coordinated driver dispatch to meet nightly delivery requirements.
Analyzed transportation data to identify opportunities for improvement.
Coordinated dispatching of 500+ drivers to accomplish daily delivery requirements.
Carrier Representative
828 Logistics
10.2020 - 04.2021
-Match carriers with customer freight in most cost-effective manner
-Maintain relationships with carriers
-Generate new relationships with carriers to maximize customer funds
-Assist in the tracking of customer freight
Operations Supervisor
CEVA Logistics
10.2013 - 08.2020
-Oversee 160 delivery location on 22 routes to Honda and Acura dealerships and suppliers across 7 states
-Supervise 60+ drivers daily, 40 directly
-Handle breakdowns/maintenance issues
-Dispatching
-Assisted in fleet reroute to improve workflow and deliveries
-Communication to customers about pickups/deliveries
-Create most efficient routes for inbound freight daily
-Billing
-Training new office associates
-POC for internal route management software operational development and implementation
-Communicate with Honda and Honda supplier upper management on a daily basis
Logistics Account Executive
Total Quality Logistics
Centerville, OH
01.2012 - 08.2012
-Assisted in the logistics process
-Negotiated with transportation carriers for most profitable rate
-Assisted on $500K+ brokerage accounts
-Communicate with clients and companies on in-bound and out-bound freight
-Creatively sell the benefits of TQL to prospective customers
Analyst
SUPPORT FINANCIAL RESOURCES, INC
10.2009 - 01.2012
-Achieved consistent quality scores of 95% or higher
-Created training schedule, materials and feedback processes for analyst training
-Corresponded daily with client senior executives
-Evaluated and analyzed shopper experiences to compile actionable training data for clients
-Established and maintained excellent rapport with clients through continual communication
-Assisted in the creation of employee career development system by assisting in the development of promotion criteria
Manager of Sales
Premier Concepts, LLC
01.2009 - 01.2009
-Increased product sales 50% over previous calendar year through continual client contact
-Maintained under 2% on-hand discrepancy through inventory management
-Consulted, planned and coordinated with store management for upcoming sales and promotions
-Procured product displays for higher market visibility
Customer Service Representative
GE Capital
01.2007 - 01.2008
-Integrated and coached new team members
-Resolved inbound personal and business credit card inquiries
-Achieved highest team customer satisfaction notations through customer compliments