Kristina Zhuravel
Warminster,PA
Summary
Dynamic and assertive Registered Nurse with over 5 years of PA Board Certification. Experienced in Quality Assurance, hospital and home health nursing, and office administration. Skilled in care coordination, patient assessment, and therapeutic engagement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Solutions, Virtual Clinical Educator
Inizio
08.2020 - Current
- Field inbound calls from patients and healthcare providers, using Five9 and Salesforce client management relations (CRM).
- Providing medical device product education alongside supplemental injection support both telephonic and virtual with the use of Zoom.
- Develop and strengthen relationships with patients to enhance care quality of educational support.
- Conducting outbound medication adherence support to patients and caregivers.
- Lead the team in virtual injection support trainings for 6 months.
Home Health Nurse
Vitacare Home Health Agency
07.2018 - 08.2020
- Ensured efficacy of treatments through monitoring of treatment regimens.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Developed and implemented nursing care plans.
- Collaborated with physical therapists, clinical managers, and physicians to determine the needs of the individual patient, and communicate goals, plans and progress.
- Performed physical assessments of the patient every visit.
- Provided patient education
- Recorded, measured, documented and collaborated with MD regarding progress of wound.
QA Assistant
VitaCare Home Health
01.2013 - 06.2018
- Worked directly with the Quality Assurance Nursing Department to monitor care efficacy.
- Reviewed patient charts regularly to ensure compliance with quality standards.
- Analyzed departmental documents for appropriate distribution and filing.
- Obtained necessary documents and approvals from entities affiliated with patient care.
- Accurately organized and filed medical records.
Education
Bachelor of Science - Nursing
Pennsylvania State University
Abington, PA2019
Associate of Science - Nursing
Aria Health School of Nursing
Trevose, PA2018
Allied Health Transfer Pre-Nursing Transfer - Nursing
Manor College
Jenkintown, PA2015
High School Diploma -
American School of Correspondence
Lansing, IL2013
Skills
- Trilingual (English / Russian/ Ukrainian) with strong written and verbal communication abilities
- Ability to work in a constantly changing and evolving work environment
- Proficient in Microsoft 365
- Excellent organizational skills, and conflict resolution expertise
- Five9 Telephony
- Verint quality monitory platform
Certification
- Registered Nurse (RN)
Affiliations
- Member of Phi Theta Kappa since January 2016.
Timeline
Patient Solutions, Virtual Clinical Educator
Inizio
08.2020 - Current
Home Health Nurse
Vitacare Home Health Agency
07.2018 - 08.2020
QA Assistant
VitaCare Home Health
01.2013 - 06.2018
Bachelor of Science - Nursing
Pennsylvania State University
Associate of Science - Nursing
Aria Health School of Nursing
Allied Health Transfer Pre-Nursing Transfer - Nursing
Manor College
High School Diploma -
American School of Correspondence