Kristina Castator
Bluffton,IN
Summary
Experienced scheduling professional with strong focus on patient coordination and administrative efficiency. Adept at managing complex schedules, ensuring seamless communication between medical teams, and adapting to evolving needs. Known for collaborative mindset, reliability, and achieving optimal outcomes in fast-paced healthcare environments. Proficient in medical terminology, electronic health records, and patient care coordination.
Overview
19
19
years of professional experience
Work History
Surgery Scheduler
Lutheran Hospital
Fort Wayne, IN
08.2020 - Current
- Coordinated surgery scheduling based on physician orders, facilitating communication with anesthesia and operating room charge nurses for add-on patients. Schedule with Cerner and IQueue programs.
- Managed communication between surgeons, patients, and nursing staff to ensure accurate scheduling.
- Started in registration at Lutheran Hospital, moved to The Orthopedic Hospital in surgery scheduling for over two years and am currently at Lutheran Hospital in surgery scheduling.
Teaching Assistant
Norwell High School
Ossian, IN
01.2020 - 08.2020
- I helped special education students in their classes.
- David Parker, Principal
Customer Information Center Administrative Assistant
Wildcat Fire Protection
Tucson, AZ
06.2011 - 06.2013
- I helped managed the office for Wildcat Fire Protection, a satellite office of Sun Devil Fire Equipment in Phoenix. I handled internal and external customer inquiries and problems.
- Coordinated scheduling for fire protection inspections and maintenance activities.
- Managed incoming correspondence, prioritizing urgent inquiries and ensuring timely responses.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
Front Office Manager/Assistant General Manager
Signature Machine, Inc
Tucson, AZ
02.2007 - 06.2011
- I managed the front office, answered phones, handled all customer inquiries in person, via email and phone, did all shipping and receiving. I also handled new hire paperwork, delivered orders, ordered office/shipping supplies, got pricing and ordered material, handled payroll and accounts receivable, data entry and any other needs in the front office. I assisted the owners with the everyday activities of running the business.
Education
High School -
Hamilton Southeastern High School
Fishers, IN01.1997
Skills
- Proficient in Microsoft Word, Excel and Outlook
- Type 60 words per minute
- 10 Key
- Schedule coordination
- Maintaining confidentiality
- Data entry proficiency
- Scheduling tests and procedures
- American Sign Language
Timeline
Surgery Scheduler
Lutheran Hospital
08.2020 - Current
Teaching Assistant
Norwell High School
01.2020 - 08.2020
Customer Information Center Administrative Assistant
Wildcat Fire Protection
06.2011 - 06.2013
Front Office Manager/Assistant General Manager
Signature Machine, Inc
02.2007 - 06.2011
High School -
Hamilton Southeastern High School