Kristina (Kris) Miller
Indianapolis,IN
Summary
Well-qualified associate expert in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
5
5
years of professional experience
Work History
Team Lead
Panera Bread
06.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Babysitter
Ami
06.2022 - 07.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Associate
Lucasoil
08.2022 - 01.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Associate
Oaklandon Youth Organization
03.2018 - 07.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Education
Bachelor of Science - Marketing At The Kelly School of Business
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2027
High School Diploma -
Irvington Preparatory Academy
5751 E University Ave, Indianapolis, IN 4621905.2023
Skills
- Guest Satisfaction
- Behavior Modeling
- Household Organization
- Effective Scheduling
- Meal Planning and Preparation
- Child Monitoring
- Production Support
- Order Fulfillment
- Order Taking
- Verbal and Written Communication
- Financial Controls
Timeline
Associate
Lucasoil
08.2022 - 01.2023
Babysitter
Ami
06.2022 - 07.2023
Team Lead
Panera Bread
06.2021 - Current
Associate
Oaklandon Youth Organization
03.2018 - 07.2021
Bachelor of Science - Marketing At The Kelly School of Business
Indiana University - Purdue University Indianapolis
High School Diploma -
Irvington Preparatory Academy
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