Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristina Hughes

Pflugerville,TX

Summary

Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. I have experience in team building exercises and training others with the process to become successful. I have experience mentoring and coaching others in a team setting and in a one-on-one setting.

Overview

30
30
years of professional experience

Work History

Insurance Sales Agent

Progressive
Pflugerville, TX
02.2017 - Current

A Licensed sales agent who follows all state and federal laws to be able to accurately sell and bind auto, special lines in multiple states. Actively engaged in team communications and mentoring colleagues to feel more comfortable in the sales realm and with changing programs within Progressive.

  • Sold auto, Special Lines, and other various insurance products to individuals within assigned territory using consultative selling techniques.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Analyzed customer needs to provide customized insurance solutions.
  • Educated clients on insurance policies and procedures.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Followed up promptly with interested clients to close sales.
  • Developed sales strategies to increase sales of insurance policies.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Peer to peer Coaching
  • Assisted with team Quality adherence by developing training materials and facilitating team huddles
  • Regularly exceed monthly sales goals
  • Consistent recipient of rewards and recognition Recognized as Top performer and Riding Star , Pinnacle and Sit With Me
  • Mentoring and coaching colleagues to drive performance results
  • Help teammates adapt to change by supporting the implementation of new processes
  • Experience coaching others one-on-one and in a group setting
  • Lead team huddles
  • Coach consultants on team with sales and how to overcome monthly goals and objectives
  • Meet with consultants after coaching to see what their numbers are after coaching
  • One on ones with those on the team who are not meeting macr and productivity to work on role plays to bring numbers up

Salesperson

Quality Auto Group LLc
Wickliffe, OH
05.2015 - 02.2017
  • Selling Used vehicles, as well as finance
  • Writing up sales contracts
  • Setting up appointments via phone and internet
  • Develope a large contingency of customers, who also make regular referrals for me
  • Work closely with management to insure all my customers receive the best quality service
  • Reguarly generate more revenue than any other salesperson on the floor

Owner/Operator Child Care Provider

Kris Kids
07.1998 - 07.2015
  • Bringing exceptional child care skills and compassionate nature to help little children become successful adults.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments, and issues.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Liaised with parents and guardians to discuss child progress.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Managed paperwork for childcare operations, employee management and state requirements.
  • Stayed current on guidelines to maintain compliant program operations.

Inbound Call Center Reservations Agent

Dealers Group LLc
02.1995 - 07.1998
  • Sold auto, Special Lines, and other various insurance products to individuals within assigned territory using consultative selling techniques.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Analyzed customer needs to provide customized insurance solutions.
  • Educated clients on insurance policies and procedures.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Followed up promptly with interested clients to close sales.
  • Developed sales strategies to increase sales of insurance policies.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Peer to peer Coaching
  • Assisted with team Quality adherence by developing training materials and facilitating team huddles
  • Regularly exceed monthly sales goals
  • Consistent recipient of rewards and recognition Recognized as Top performer and Riding Star , Pinnacle and Sit With Me
  • Mentoring and coaching colleagues to drive performance results
  • Help teammates adapt to change by supporting the implementation of new processes
  • Experience coaching others one-on-one and in a group setting
  • Lead team huddles
  • Coach consultants on team with sales and how to overcome monthly goals and objectives
  • Meet with consultants after coaching to see what their numbers are after coaching
  • One on ones with those on the team who are not meeting macr and productivity to work on role plays to bring numbers up

Education

Associate - Psychology

University of Phoenix
Arizona
2009

Skills

  • Microsoft office
  • Microsoft Teams
  • Microsoft Ourlook
  • Strong ability to multi task using multiple platforms simultaneously (ie Kms Policy Pro Teams
  • Coaching providing peer to peer feedback
  • Excellent communication skills
  • Group training
  • CERTIFICATIONS/LICENSES
  • Motor Vehicle Salesperson License
  • Child Development Accreditation
  • Insurance Sales

Accomplishments

Pinnacle 2019

Rising Star 1/20 2/20 7/21 2/22

National Sit With me list 1/23

Timeline

Insurance Sales Agent

Progressive
02.2017 - Current

Salesperson

Quality Auto Group LLc
05.2015 - 02.2017

Owner/Operator Child Care Provider

Kris Kids
07.1998 - 07.2015

Inbound Call Center Reservations Agent

Dealers Group LLc
02.1995 - 07.1998

Associate - Psychology

University of Phoenix
Kristina Hughes