Kristine Byczynski
Omro,WI
Summary
Accomplished Assistant Store Manager with a proven track record, adept in KPI Tracking and Staff Development. Excelled in enhancing store performance through strategic merchandise displays and exceptional customer service, contributing to a significant increase in credit line openings. Skilled in fostering customer engagement, consistently boosting satisfaction and loyalty.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Lane Bryant
12.2019 - Current
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Created everlasting connections with customers by helping to open over 100 new lines of credit for the store credit card during the 2023 fiscal year.
Sales Associate
Yankee Candle
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Use POS system to check out customers and sign up over 80% of guests to the company loyalty program.
Assistant Store Manager
Family Video Movie Club
01.2019 - 03.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Assistant Store Manager
Walmart
08.2016 - 09.2018
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance in over 5 departments.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Sales Associate and Keyholder
Lane Bryant
06.2012 - 08.2016
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Fine Arts - Graphic Design
University of Wisconsin - Stevens Point
Stevens Point, WI05.2015
Skills
- Customer Service and Engagement
- Customer experience
- Store Operations
- Retail Operations
- KPI Tracking
- Problem-Solving
- Staff Development
- POS Systems
Timeline
Sales Associate
Yankee Candle
03.2023 - Current
Assistant Store Manager
Lane Bryant
12.2019 - Current
Assistant Store Manager
Family Video Movie Club
01.2019 - 03.2020
Assistant Store Manager
Walmart
08.2016 - 09.2018
Sales Associate and Keyholder
Lane Bryant
06.2012 - 08.2016
Bachelor of Fine Arts - Graphic Design
University of Wisconsin - Stevens Point
Similar Profiles
Cadence WaltonCadence Walton
Part-time Sales Lead at Lane BryantPart-time Sales Lead at Lane Bryant
Aaliyah PervisAaliyah Pervis
Stylist at Lane BryantStylist at Lane Bryant
Neveah AllcornNeveah Allcorn
Store Associate at Lane BryantStore Associate at Lane Bryant
Charlotte WoodCharlotte Wood
Assistant Manager at Lane BryantAssistant Manager at Lane Bryant
Anastasiia HurdAnastasiia Hurd
Production Specialist and Technical Department at LLC Akril SalavatProduction Specialist and Technical Department at LLC Akril Salavat