Kristine Dansberry
Trenton,NJ
Summary
Highly-motivated and hard-working claims professional with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Organized leader with excellent time management skills.
Overview
4
4
years of professional experience
Work History
Bodily Injury and Litigation Supervisor
New Jersey Manufacturers Insurance
West Trenton, NJ
09.2022 - Current
- Monitors the performance of adjusters to ensure accuracy, timeliness and compliance with departmental standards and provides constructive feedback and coaching.
- Reviews and approves payments made on insurance claims within established guidelines.
- Member of an Internal Appeals Panel that reviews claim decisions for validity and constructs appropriate responses
- Presents high value claims to internal committees for settlement authority
- Hears 5 Arbitrations a month via Arbitration Forums
Property Damage Supervisor
New Jersey Manufacturers Insurance
West Trenton, NJ
05.2020 - 09.2022
- Trained, mentored, coached, and evaluated property damage staff members as necessary.
- Performed monthly claim reviews to ensure proper departmental procedures were being followed
- Heard 5 Arbitrations a month via Arbitration Forums
Senior Litigation Representative
New Jersey Manufacturers Insurance
West Trenton, NJ
2017 - 05.2020
- Collaborated with both outside defense counsel and in-house attorneys to ensure proper claims handling
- Observed court proceedings and completed reports summarizing claim developments
- Developed excellent rapport with Judges, defense counsel, and plaintiff counsel.
- Maintained accurate and concise claim notes
- Processed payments following departmental guidelines
Education
Bachelor of Arts - Psychology
Rider University
Lawrenceville, NJ06-2001
AIS, AINS and AIC designations -
Insurance Institutes of America
Skills
- Excellent Customer Service Skills
- Employee Motivation
- Multi-tasking
- Strong written and verbal communication
- Liability Analysis
- Training and mentoring
- Team Collaboration
- Attention to Detail
- Professionalism
Timeline
Bodily Injury and Litigation Supervisor
New Jersey Manufacturers Insurance
09.2022 - Current
Property Damage Supervisor
New Jersey Manufacturers Insurance
05.2020 - 09.2022
Senior Litigation Representative
New Jersey Manufacturers Insurance
2017 - 05.2020
Bachelor of Arts - Psychology
Rider University
AIS, AINS and AIC designations -
Insurance Institutes of America
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