Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
21
21
years of professional experience
Work History
Executive Administrative Assistant
Kipcon, Inc. (Remote)
07.2020 - Current
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
· I oversee the setting up of new projects, ensuring all necessary details are accurately documented and organized.
· A critical aspect of my responsibilities includes conducting a thorough review of client proposals to ensure they are properly signed and include detailed specifications outlining the options we provide.
Office Manager/Administrative Assistant
ABCO HVAC Supply & Solutions (Remote)
10.2015 - 03.2020
Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
Organize and schedule meetings and appointments
Partner with HR to maintain office policies as necessary
Organize office operations and procedures
Coordinate with IT department on all office equipment
Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
Manage contract and price negotiations with office vendors, service providers and office lease
Coordinated the receipt and review of all corporate action documentation. Ensured that appropriate documentation is provided to the front office for decision.
Conducted follow-up with the front office to ensure instructions are received in a timely manner.
Processed events within the system and ensure custodians are properly notified. Reconciled planned actions versus actions that have already occurred.
Loss Certificate Processing Specialist
Contributed to a 98.3% turn around rate for transfers being processed though the examination area
Managed and analyzed daily Dividend reinvestment transfer and monthly tallies of DRS transfers.
Diagnosed all transfer paperwork to make up a proper transfer including verifying a vast array of legal documents
Kept detailed spreadsheets of securities being transferred information using MS Outlook and Excel
Data Entry/Mail clerk
Knipper & Company (Hybrid/Remote)
02.2012 - 12.2012
Entered rebates, surveys, fulfillment requests, and/or other various customer orders at company standard target rates
Responsible for scanning, verifying the data scanned, and committing data for processing using the company standard workflow procedures.
Keep records of incoming packages, including their weight, return address and description
Collect and prepare correspondence to be mailed (e.g. applying appropriate stamps, verifying addresses)
Correct and re-forward misdirected mail
Arrange for express delivery when needed
Distribute mail to individuals or departments
Records Management Specialists
Merck & Company
06.2011 - 01.2012
Follow SOPs to scan lab notebooks and burn CDs containing the PDF images with appropriate labels and indexing.
Follow SOPs to validate new and existing PDF images (CDs) with the original lab notebook to identify errors.
Assist team in records center consolidation activities to include moving, packing, unpacking labeling and tracking document boxes from decommissioned sites.
Demonstrate a high level of attention to detail and adherence to quality control.
Worked within a team environment successfully and accepted personal accountability for work products.
Proficient in using Microsoft Office suite (word, excel).
Financial Operations Associate
ING Institutional Plan Services, LLC
12.2008 - 05.2011
Contacted internal/external clients and resolved problems received from E-Remit group including out-of-balance payrolls, e-file errors and clarification of details as needed.
Responded to inquiries with satisfactory problem resolutions via email in a timely manner.
Prepare requests on behalf of clients for transfers among various investment choices.
Monitored daily keying data, reconciling discrepancies and verifying postings, all within departmental standard.
Un-posted cash, and suspense reports, reviewed and prepare report for initiated refunds as necessary to clear items from suspense.
Initiate phone calls to build client relationships to ensure processed information conforms to a standard while resolving reporting issues.
Proof read and checks to make sure all information of clientele was processed appropriately from day to day. Quality Control & Assurance in the mailroom for outgoing packages
Store Manager
Bakers Footwear Group
03.2004 - 12.2008
Managing and motivating a team to increase sales and ensure efficiency
Managing stock levels and making key decisions about stock control
Analyzing sales figures and forecasting future sales
Analyzing and interpreting trends to facilitate planning;
Using information technology to record sales figures, for data analysis and forward planning
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.