Kristine Franklin
Rock Springs,WY
Summary
Skilled in client support and staff collaboration, I excel in creating efficient, welcoming environments. My compassionate caregiving and meticulous housekeeping abilities have consistently improved service quality, contributing to significant positive feedback from clients and employers alike.
Overview
17
17
years of professional experience
Work History
Direct Support Professional
Leap Services
05.2024 - 05.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Delivery Driver
Domino's Pizza
03.2023 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Housekeeper
Economy Guest Village
12.2022 - 02.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Front Desk Receptionist
Homewood Suites By Hilton
02.2020 - 04.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cashier
Lucky's Market
01.2020 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Bus Driver
Sweet Water County Child Development Center
08.2018 - 04.2019
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Pre-routed door to door pickup and drop off.
- Assigned Seating
Merchandiser
Pro-Gro
03.2019 - 03.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Cashier
Smoker Friendly
09.2016 - 03.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Upsold additional products and services to customers, increasing revenue.
Cashier
Taco Time
09.2015 - 03.2016
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Took Orders Over Headset In Drivethru
- Maintained Low Times for each order from taking the order to reicieving their food.
- Fry Prep was daily, fried taco shells, taco salad bowls, and cinnamon Crustos.
- Maintained a clean lobby and parking.
- Took out trash on top of daily sweeping and mopping: wiping down counter tops.
- Was a Delivery Driver
Baker/ Cashier
Maverik Country Store
10.2013 - 10.2014
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained ovens: baked bread and packaged buns; baked cookies and packaged as well as dating each product.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Deep Cleaned when we were not busy to maintain store cleanliness for store inspections.
- Weekly truck would arrive and i would assist in stocking our shelves.
- Scanned in Lays chip vendors.
- Bagged Ice and stocked the outside coolers.
- Cleaned the gas pumps and stocked the paper towels and filled the windshield washer fluid.
- Sold Tobacco products and liquor.
- Rotated items, first in- first out.
- Counted down my till at the end of each shift and printed off the daily report.
Cashier
Taco Johns
07.2013 - 06.2014
- Greeted customers entering store and responded promptly to customer needs.
- Took Orders Using The POS and wearing a headset in drive-thru.
- Upsold newer items or seasonal promotions.
- I did fry prep daily, and that consisted of taco shells and taco bowls.
- At the end of my shift i would rotate back ups for the foodline.
Day Center Helper
Henry's Place
06.2007 - 12.2009
- Assisted with the homeless.
- Handed out lunches, Prepared hygiene packages, sorted clothing.
- Helped receiving patrons with their laundry
- The center provided showers daily.
- Down the street there was a center for kids, it provided childcare services by babysitting and day center activites.
Education
High School Diploma -
Expedition Academy
410 Upland Way, Green River, Wy, 8293505.2013
Skills
- Client Support
- Attentive to People
- Housekeeping
- Staff Collaboration
- Compassionate Caregiving
Timeline
Direct Support Professional
Leap Services
05.2024 - 05.2024
Delivery Driver
Domino's Pizza
03.2023 - 05.2023
Housekeeper
Economy Guest Village
12.2022 - 02.2023
Front Desk Receptionist
Homewood Suites By Hilton
02.2020 - 04.2020
Cashier
Lucky's Market
01.2020 - 02.2020
Merchandiser
Pro-Gro
03.2019 - 03.2019
Bus Driver
Sweet Water County Child Development Center
08.2018 - 04.2019
Cashier
Smoker Friendly
09.2016 - 03.2017
Cashier
Taco Time
09.2015 - 03.2016
Baker/ Cashier
Maverik Country Store
10.2013 - 10.2014
Cashier
Taco Johns
07.2013 - 06.2014
Day Center Helper
Henry's Place
06.2007 - 12.2009
High School Diploma -
Expedition Academy
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