KRISTINE MARASIGAN
San Francisco
Summary
Experienced food server and trainer with over 15 years in high-volume, full-service, and semi-fine dining restaurants. Recognized for polished and approachable table service, combined with strong food and beverage expertise that consistently enhances guest satisfaction. Proven ability to thrive in both fast-paced and upscale environments while maintaining professionalism and attention to detail. Adaptable team player committed to delivering exceptional guest experiences through effective collaboration and service excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Keller Williams Bay Area Estates
Los Gatos, CA
02.2025 - Current
- Worked directly with clients to guide them through buying and selling decisions.
- Managed relationships and provided high-touch customer service.
- Coordinated multiple moving parts under tight timelines
Developed strong communication and problem-solving skills. - Conducted thorough market research to inform strategic decision-making for clients.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Consulted with customers to assess needs and propose optimal solutions.
- Gathered, organized and input information into digital database.
Food Server / Server Trainer
The Fish Market Restaurants
San Mateo & Palo Alto, CA
01.2011 - 01.2023
- Delivered high-quality service in a busy, well-established seafood restaurant.
- Managed multiple tables while maintaining accuracy, professionalism, and timing.
- Trained and mentored new servers on service flow, menu knowledge, and POS systems.
- Built strong rapport with regular guests, contributing to repeat business.
- Maintained extensive knowledge of seafood, wine, beer, and cocktails.
- Guided guests through oyster varieties, seasonal seafood offerings and preparation style.
- Collaborated with kitchen staff to ensure accurate and prompt food preparation and presentation.
- Enhanced dining experience by providing personalized recommendations based on guest preferences and or food allergy concerns.
- Executed daily opening and closing procedures, maintaining operational efficiency.
Food Server
Vault 164 Restaurant & Bar
San Mateo, CA
01.2016 - 03.2018
- Provided polished service in a white tablecloth, semi-fine dining American restaurant.
- Executed proper coursing, pacing, and table maintenance to fine-dining standards.
- Demonstrated strong knowledge of elevated menu items, daily specials, wine, beer and craft cocktails.
- Utilized Aloha POS system for accurate order entry and payment processing.
- Delivered attentive, discreet service while anticipating guest needs.
- Maintained professional presentation and composure in an upscale environment.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Assistant Store Manager
100% Pure SFO
San Francisco
01.2012 - 01.2016
- Recognized as top sales associate company-wide for highest dollar-per-transaction and sales-per-hour performance.
- Supported daily operations including cash handling, inventory control, scheduling, and opening/closing procedures.
- Delivered high-level customer service and consistently exceeded sales goals through product knowledge and upselling.
- Coordinated visual merchandising strategies to drive customer engagement and sales.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Food Server / Trainer
Mimi’s Cafe
San Jose, CA
01.2006 - 01.2011
- Delivered friendly, efficient service in a fast-paced casual dining environment.
- Accurately took food and beverage orders and managed guest requests.
- Assisted in training new hires and supporting team operations.
- Demonstrated strong upselling and time-management skills during peak service.
Education
High School Diploma -
Leigh High School
Los Gatos, CA07-2003
Skills
- Serving in high-volume and semi-fine dining environments
- Exceptional customer service
- Point of sale (POS) system operations
- Knowledge of wine, beer, cocktails and proper pairing
- Upselling & check-average growth
- Server training and mentoring
- Effective time management
- Team collaboration & communication
- Composed in high-stress situations
- Strong organizational skills
- Safe food handling
- Positive interpersonal skills
- Task prioritization
Certification
- Servsafe Food Handler Certification
- Servsafe Alcohol Certification
Timeline
Real Estate Agent
Keller Williams Bay Area Estates
02.2025 - Current
Food Server
Vault 164 Restaurant & Bar
01.2016 - 03.2018
Assistant Store Manager
100% Pure SFO
01.2012 - 01.2016
Food Server / Server Trainer
The Fish Market Restaurants
01.2011 - 01.2023
Food Server / Trainer
Mimi’s Cafe
01.2006 - 01.2011
High School Diploma -
Leigh High School