Kristine Miley
Gilbert,AZ
Summary
Forward-thinking and results-driven Sr Supply Analyst and Sales Executive with more than 15 years of experience in sales, account management and customer service. Tenacious team member with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets.
Overview
15
15
years of professional experience
Work History
Sr. Supply Planning Analyst
Tuft & Needle
Phoenix, AZ
05.2021 - Current
- Built supplier relationships to mitigate risk and establish effective communication with manufacturers and vendors.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Partnered with internal Merchandising and Product Development teams to align on expectations for promotions, new item launches, and other initiatives.
- Found process improvements for repetitive tasks and updated internal resources as product, process, and partners evolved.
Supply Chain Analyst
Tuft & Needle
Phoenix, AZ
11.2018 - 05.2021
- Implemented automation tools to improve efficiency with filing shipping documents, recording production counts, and reporting return shipments.
- Completed audits of inventory reports for our retail stores, manufacturers, and 3PLs to ensure our system counts were accurate.
- Created comprehensive training guides for ERP processes, vendor onboarding, and partner order processing.
- Streamlined the partner ordering workflow which improved the way our team processes orders, views outstanding orders and tracks shipments.
- Achieved 70% chargeback fee reduction by developing and implementing optimization methodologies for Amazon processes.
Customer Experience
Tuft & Needle
Phoenix, AZ
03.2016 - 11.2018
Account Manager
Yelp
Phoenix, AZ
08.2015 - 03.2016
Lead Admissions Representative
Everest University
Phoenix, AZ
04.2013 - 08.2015
Account Executive
PayPal
Chandler, AZ
09.2011 - 03.2013
Education
Bachelor of Science - Public Administration
Northern Arizona University
Flagstaff, AZ12.2017
Skills
- Process improvements
- Data analysis
- Relationship building
- Business process optimization
- Account management
- Sales funnel development
- Cold Calling
- Lead Generation
Tools & Tech
- Microsoft Office
- Microsoft Dynamics NAV
- Amazon Vendor Central
- Google Suite
- Asana Ambassador
- Zapier
- Looker
- Metabase
Timeline
Sr. Supply Planning Analyst
Tuft & Needle
05.2021 - Current
Supply Chain Analyst
Tuft & Needle
11.2018 - 05.2021
Customer Experience
Tuft & Needle
03.2016 - 11.2018
Account Manager
Yelp
08.2015 - 03.2016
Lead Admissions Representative
Everest University
04.2013 - 08.2015
Account Executive
PayPal
09.2011 - 03.2013
Bachelor of Science - Public Administration
Northern Arizona University
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