Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kristine Milligan

LaPorte,IN

Summary

Driven Certified Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pharmacy Account Manager / Lead Technician

Gil Drugs
Valparaiso, IN
09.2012 - Current
  • Pharmacy Account Manager for 8 large organizations which provide support services to people with intellectual and developmental disabilities across the state of Indiana as well as nursing facilities within the region
  • Manage daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Planned, scheduled and delegated daily work to team of employees.
  • In this position I communicate with staff from these facilities consisting of multiple homes, faxing / calling physicians for refills submitting billing and meeting state requirements
  • Packaging medications in bubble cards and Dispill packaging in preparation for monthly medication cycle deliveries.
  • Managed team performance by training, mentoring, disciplining and motivating employees.

Licensed Pharmacy Technician / Data Entry

Intouch Pharmaceuticals
Valparaiso, IN
05.2010 - 09.2012
  • Data entry for long term care facilities.

Licensed Pharmacy Technician

Kmart
Portage, IN
10.2008 - 05.2010

Retail Pharmacy Technician

Education

GED -

Portage Adult Education

Certified Pharmacy Technician Certified Pharmacy Technician (CPhT) National Pharmacy Technician Certification (PTCB) Active State Board of Pharmacy Registered Technician Pharmacy Technician License -

05.1998

Skills

  • Excellent customer service and phone etiquette, Data entry, billing
  • Pharmacy (10 years)
  • Customer Service (10 years)
  • Time Management
  • Inventory
  • CPhT
  • Medication Documentation
  • Prescription Order Verification
  • Cash Register Operation
  • Organization and Prioritization
  • Pharmaceutical Preparation
  • Patient Profile Setup
  • Answering and Routing Calls
  • Bulk Medicine Prepacking
  • Prescription Refill Fulfillment
  • Assisting Pharmacists
  • Medicare and Medicaid Processes
  • Prescription Interpretation
  • Pharmacy Operations
  • Proper Labeling Procedures
  • Reviewing Patient Information
  • Prescription Writing
  • Demographic Profiling
  • FDA Drug Safety Guidelines

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Account Manager / Lead Technician

Gil Drugs
09.2012 - Current

Licensed Pharmacy Technician / Data Entry

Intouch Pharmaceuticals
05.2010 - 09.2012

Licensed Pharmacy Technician

Kmart
10.2008 - 05.2010

GED -

Portage Adult Education

Certified Pharmacy Technician Certified Pharmacy Technician (CPhT) National Pharmacy Technician Certification (PTCB) Active State Board of Pharmacy Registered Technician Pharmacy Technician License -

Kristine Milligan