Kristine Sikora
Jersey City,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
16
16
years of professional experience
Work History
Office Clerk
City Of Jersey City
Jersey City, United States
10.2005 - 09.2021
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained organized files
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Handled incoming business and client requests for information
Education
Some College (No Degree) - Criminal Justice
Hudson County Community College
Jersey City, NJBachelor of Science - Criminal Justice
New Jersey City University
Jersey City, NJ08.2005
High School Diploma -
Saint Anthony High School
Jersey City, NJ06.1997
Skills
- Self-Motivated
- Teamwork and Collaboration
- Written Communication
- Flexible and Adaptable
- Good Telephone Etiquette
- Attention to Detail
- Problem-Solving
Timeline
Office Clerk
City Of Jersey City
10.2005 - 09.2021
Some College (No Degree) - Criminal Justice
Hudson County Community College
Bachelor of Science - Criminal Justice
New Jersey City University
High School Diploma -
Saint Anthony High School
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